Branch Assistant Nights

Branch Assistant Nights

Cardiff Full-Time No home office possible
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At a Glance

  • Tasks: Join our night team to deliver top-notch customer service and keep the store running smoothly.
  • Company: Booker is the UK's leading food & drink wholesaler, serving independent retailers and small businesses.
  • Benefits: Enjoy discounts at Booker and Tesco, health perks, and a great holiday package.
  • Why this job: Be part of a vibrant team where your efforts directly impact customer satisfaction and store success.
  • Qualifications: Must be 18 or older with a can-do attitude and strong teamwork skills.
  • Other info: Flexible night shifts available; no two nights are the same!

Job Description

About the role

We are looking for "night owls" with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of our vibrant night team you will thrive on teamwork and you\\'ll be motivated to do a great job. The role that you play on nights is key to the wider success of the store so you will be truly appreciated.

We are 5/7 day operation and nights too!  (check our website for specific opening times.)

We only recruit individuals who are aged 18 and over

Role Responsibility

You’ll ensure our customers needs are exceeded at all times working in a number of areas of the store, so no two nights will be the same. Whether it’s filling shelves, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.

You will need

A can do attitude and be willing to go the extra mile.

A great team ethic as you will be fulfilling a key role where you will be relied on as much as you will rely on others.

* Due to the nature of the role, applicants must be over 18 years of age.    

Whats in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
  • Life Assurance – You are covered for death in service life cover of up to three times annual pay
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
  • A great holiday package

About The Company

Be part of something special. Join our team at Booker.

Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.

Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim – improving choice, price and service for all our customers.

Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.

Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.

*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

Branch Assistant Nights employer: Booker Group

At Booker, we pride ourselves on being an exceptional employer that values teamwork and a can-do attitude, especially in our vibrant night team. With a comprehensive benefits package including discounts at Tesco, a retirement savings plan, and health and wellbeing support, we ensure our employees feel appreciated and supported. Join us in a role where your contributions truly matter, and enjoy the opportunity for career growth within the UK's leading food and drink wholesaler.
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Contact Detail:

Booker Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Assistant Nights

✨Tip Number 1

Show your enthusiasm for working nights! In your conversations, emphasize how you thrive in a night-time environment and enjoy the unique challenges it brings. This will demonstrate that you're not just looking for any job, but specifically want to be part of the night team.

✨Tip Number 2

Highlight your teamwork skills during any interactions. Since this role relies heavily on collaboration, share examples of how you've successfully worked in teams before, especially in fast-paced environments. This will show that you understand the importance of supporting your colleagues.

✨Tip Number 3

Be prepared to discuss your customer service philosophy. Think about what excellent customer service means to you and how you can go the extra mile. Sharing specific instances where you've exceeded customer expectations will make you stand out.

✨Tip Number 4

Familiarize yourself with the store's operations and products. Knowing the layout and stock will not only help you feel more confident but also allow you to engage in meaningful conversations about how you can contribute to the store's success during your interview.

We think you need these skills to ace Branch Assistant Nights

Customer Service Skills
Teamwork
Adaptability
Attention to Detail
Time Management
Problem-Solving Skills
Communication Skills
Ability to Work Night Shifts
Stock Management
Efficiency
Positive Attitude
Reliability

Some tips for your application 🫡

Understand the Role: Make sure to read the job description thoroughly. Highlight the key responsibilities and required skills, such as teamwork and a can-do attitude, and think about how your experiences align with these.

Tailor Your CV: Customize your CV to reflect your relevant experience in customer service and teamwork. Use specific examples that demonstrate your ability to go the extra mile for customers, as this is crucial for the role.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention why you are excited about working nights and how you can contribute to the team’s success.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.

How to prepare for a job interview at Booker Group

✨Show Your Can-Do Attitude

Make sure to express your enthusiasm for the role and your willingness to go the extra mile. Share examples from your past experiences where you demonstrated a positive attitude and tackled challenges head-on.

✨Emphasize Teamwork

Since this role relies heavily on collaboration, highlight your ability to work well in a team. Discuss specific instances where you contributed to a team's success or supported your colleagues during busy times.

✨Demonstrate Customer Service Skills

Prepare to discuss your approach to customer service. Provide examples of how you've exceeded customer expectations in previous roles, and be ready to explain how you would handle difficult situations with customers.

✨Be Ready for Flexibility

The job involves various tasks each night, so show that you're adaptable and open to taking on different responsibilities. Mention any experiences where you successfully managed multiple tasks or adjusted to changing priorities.

Branch Assistant Nights
Booker Group
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