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For Companies At a Glance
- Tasks: Lead a Charity Shop, manage daily operations, and optimize sales.
- Company: Join a dedicated team making a difference in the community.
- Benefits: Enjoy a competitive salary with a review after 6 months and a supportive work environment.
- Why this job: Make an impact while developing leadership skills in a fulfilling role.
- Qualifications: Previous retail management experience is essential; charity sector experience is a plus.
- Other info: Full-time role with a 40-hour week, including Saturdays.
The predicted salary is between 23000 - 30000 £ per year.
Job Description
Salary: £27,000 per annum – (with a review after 6 months)
Hours: 40 hour week (5 days per week including Saturdays – day off in the week)
Full time permanent role
Based Tolworth area
Fantastic opportunity to lead a Charity Shop in Tolworth, ensuring income and gift aid targets are met. Previous experience in a similar role is essential.
Key Responsibilities:
- Day-to-day shop management, including sorting donations and optimizing sales training staff and volunteers ensuring shop cleanliness and adherence to policies
- Control cash flow and process financial donations accurately
- Maintain social media presence to boost income
- Support budget setting and gift aid procedures
- Recruitment, training, and performance reviews for staff and volunteers
- Provide professional customer service and promote charity events
- Accept donations courteously
- Ensure compliance with trading standards and maintain accurate records
- Oversee equipment maintenance and repairs
- Manage shop security, including key holder responsibilities and CCTV usage
- Implement Health & Safety policy and ensure compliance
Person Specification
- Previous retail experience at management /supervisory level is essential
- Experience in the Charity sector beneficial
- Excelling communication skills
- Patient and hand on
- Experience of dealing with vulnerable people is beneficial
- Effective staff and volunteer management
- Cash handling experience
Charity Shop Manager employer: Absolutely Recruitment
Contact Detail:
Absolutely Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Shop Manager
✨Tip Number 1
Make sure to highlight your previous retail management experience during the interview. Be ready to discuss specific examples of how you've successfully managed a team and optimized sales in your past roles.
✨Tip Number 2
Familiarize yourself with the charity sector and its unique challenges. Showing that you understand the importance of gift aid and how it impacts fundraising can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your approach to customer service, especially in a charity context. Think about how you can create a welcoming environment for both customers and donors, and be ready to share your ideas.
✨Tip Number 4
Since social media presence is part of the role, come prepared with ideas on how to boost the shop's online visibility. Share any relevant experience you have in managing social media accounts or promoting events.
We think you need these skills to ace Charity Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience, especially in charity shops. Emphasize any relevant skills such as staff training, cash handling, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for charity work and your ability to lead a team. Mention specific examples from your past roles that demonstrate your skills in managing a shop and working with volunteers.
Highlight Relevant Experience: In your application, clearly outline your experience in retail management and any specific achievements that relate to the responsibilities listed in the job description, such as meeting sales targets or improving shop operations.
Showcase Communication Skills: Since excelling communication skills are essential for this role, provide examples of how you've effectively communicated with staff, volunteers, and customers in your previous positions.
How to prepare for a job interview at Absolutely Recruitment
✨Show Your Passion for Charity Work
Make sure to express your enthusiasm for the charity sector during the interview. Share any personal experiences or motivations that drive you to work in this field, as it will resonate well with the interviewers.
✨Highlight Relevant Experience
Prepare specific examples from your previous roles that demonstrate your management skills and experience in retail. Discuss how you've successfully led teams, managed cash flow, and optimized sales in past positions.
✨Demonstrate Strong Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. Be ready to discuss how you've handled customer service situations and trained staff or volunteers in the past.
✨Prepare for Questions on Compliance and Policies
Familiarize yourself with trading standards and health & safety policies relevant to charity shops. Be prepared to discuss how you would ensure compliance and maintain accurate records in your shop.
