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- Tasks: Lead and enhance the membership experience through innovative strategies.
- Company: Join BASC, a leading organization dedicated to member engagement and support.
- Benefits: Enjoy a competitive salary and the chance to make a real impact.
- Why this job: Shape the future of membership experiences in a dynamic and supportive environment.
- Qualifications: Proven experience in membership management and strategic development required.
- Other info: Position based in Rossett, with a closing date for applications on 23 March 2025.
The predicted salary is between 45000 - 63000 £ per year.
Title: Head of membership experience
Salary: Circa £45,000
Location: Head office, Rossett
Reporting to: Director of marketing and member experience
Closing date: 23March 2025
Reference: HOME/MAR/2025
Role
The purpose of the head of membership experience role is to lead and enhance the membership experience at BASC, by developing and implementing strategies for member recruitment, retention and engagement…
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Head of Membership Experience employer: BASC
Contact Detail:
BASC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Membership Experience
✨Tip Number 1
Familiarize yourself with the current membership strategies of BASC. Understanding their existing processes will help you identify areas for improvement and demonstrate your proactive approach during the interview.
✨Tip Number 2
Network with current or former members of BASC to gain insights into their experiences. This will not only provide you with valuable information but also show your genuine interest in enhancing the membership experience.
✨Tip Number 3
Prepare to discuss specific examples of successful member engagement strategies you've implemented in the past. Highlighting measurable outcomes will showcase your ability to drive results in this role.
✨Tip Number 4
Stay updated on industry trends related to membership organizations. Being knowledgeable about best practices will position you as a forward-thinking candidate who can bring innovative ideas to BASC.
We think you need these skills to ace Head of Membership Experience
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Head of Membership Experience. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in membership management, recruitment, and engagement strategies. Use specific examples that demonstrate your success in these areas.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for enhancing member experiences. Make sure to address how you can contribute to BASC's goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at BASC
✨Understand the Membership Landscape
Familiarize yourself with the current trends in membership organizations, especially in the context of recruitment and retention strategies. Be prepared to discuss how you can enhance member engagement based on these insights.
✨Showcase Your Leadership Skills
As a Head of Membership Experience, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led teams or initiatives that improved member satisfaction.
✨Prepare for Strategic Discussions
Think about innovative strategies you could implement to improve the membership experience. Be ready to share your ideas during the interview and explain how they align with the organization's goals.
✨Highlight Data-Driven Decision Making
Discuss how you have used data analytics in previous roles to inform decisions related to member engagement and retention. This will show your potential employer that you value evidence-based strategies.
