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For Companies At a Glance
- Tasks: Join our team as a Technical Integrator, solving tech challenges for diverse clients.
- Company: We're a growing company in Leeds, focused on delivering top-notch integration services.
- Benefits: Enjoy hybrid work, competitive salary, pension, and generous annual leave.
- Why this job: Be part of an exciting growth phase, with hands-on training and a supportive team culture.
- Qualifications: Technical experience, problem-solving skills, and a knack for communication are key.
- Other info: Work 3 days from home initially for smooth onboarding; flexible arrangements thereafter.
The Role:
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
We are experiencing a period of exciting growth and to support this we are scaling up our back-office integrations service team to help meet demand. With our continued expansion we have a vacancy for a brand-new Technical Integrator.
The successful candidate will be part of a wider team working closely with the Integrations Manager, with responsibilities for delivering best in class integration services along with technical support to a wide variety of businesses.
The position is based in our modern, air-conditioned, Leeds office and includes a combination of office and home working arrangements. Typically the role allows 3 days working from home and 2 days in the office, although this is subject to change at any time. It’s also worth noting that the first few months in the role would be more so 3 days in the office and 2 days working from home which will allow a smoother onboarding process along with a more thorough understanding of the business/training.
Key responsibilities and duties include but not limited to:
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Reporting directly into the Integration & Gateway Manager.
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Liaising across a wide variety of third parties including clients, banks and service providers.
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Working closely with clients to resolve technical challenges and provide problem solving solutions.
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Provide on-going technical assistance and support to our client success team.
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Keep up-to-date with constantly changing integration API specifications.
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Ensure that internal integration documentation is up-to-date.
What we are looking for from you:
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Knowledge and experience of working in a technical environment.
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Previous experience of working in a financial environment is an advantage.
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Ability to problem solve.
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Experience of self-managing workloads on a day-to-day basis and meeting SLA deadlines.
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Personable communication skills with the ability to liaise professionally with clients, colleagues and service providers via telephone, video conferencing and email.
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Confidently work with colleagues across all levels of the wider business and possess the ability to communicate effectively to non-technical people.
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A team player that is self-motivated with a desire to achieve and the ability to work on own initiative.
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A multi-tasker with a keen eye on attention to detail.
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Possess solid technical skills including HTML, PHP, SQL and Microsoft 365 suite of products.
What’s on offer:
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£30-40k per annum depending on experience and skillset.
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Workplace pension.
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Cycle to work scheme.
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22 days annual leave (rising to 25 days) in addition to UK bank holidays.
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Hybrid working
Technical Integration Support employer: Tribe Recruitment
Contact Detail:
Tribe Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Integration Support
✨Tip Number 1
Familiarize yourself with the latest integration API specifications. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a fast-paced technical environment.
✨Tip Number 2
Practice your problem-solving skills by working on real-world scenarios related to technical challenges. Being able to discuss specific examples during your interview will showcase your ability to handle the responsibilities of the role.
✨Tip Number 3
Enhance your communication skills, especially in explaining technical concepts to non-technical audiences. Role-playing with friends or colleagues can help you refine this skill, which is crucial for liaising with clients and service providers.
✨Tip Number 4
Get comfortable with the Microsoft 365 suite and brush up on your HTML, PHP, and SQL skills. Being proficient in these areas will give you an edge and show that you're ready to hit the ground running.
We think you need these skills to ace Technical Integration Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant technical skills such as HTML, PHP, SQL, and experience in a financial environment. Emphasize your problem-solving abilities and any previous roles that required you to manage workloads and meet deadlines.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Technical Integrator role and how your background aligns with the responsibilities outlined in the job description. Mention your ability to communicate effectively with both technical and non-technical stakeholders.
Showcase Your Technical Knowledge: During the application process, be prepared to discuss your understanding of integration API specifications and any relevant projects you've worked on. This will demonstrate your readiness for the technical challenges of the role.
Highlight Teamwork and Initiative: Emphasize your experience as a team player and your self-motivation. Provide examples of how you've successfully collaborated with colleagues and clients in the past, showcasing your ability to work independently and take initiative.
How to prepare for a job interview at Tribe Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your technical skills during the interview, especially in HTML, PHP, SQL, and Microsoft 365. Be prepared to discuss specific projects or experiences where you utilized these skills effectively.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've tackled technical challenges in the past. The interviewer will be interested in your approach to problem-solving, so think of situations where you successfully resolved issues for clients or colleagues.
✨Communicate Clearly and Professionally
Since the role involves liaising with clients and service providers, practice clear and professional communication. Be ready to explain complex technical concepts in simple terms, as you may need to interact with non-technical stakeholders.
✨Emphasize Teamwork and Self-Motivation
Highlight your ability to work both independently and as part of a team. Share examples that demonstrate your self-motivation and how you manage your workload effectively while meeting deadlines.
