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- Tasks: Support Housing Officers with admin tasks, viewings, and tenant well-being checks.
- Company: Join a friendly, forward-thinking housing team in Birmingham.
- Benefits: Make a real difference in your community while gaining valuable experience.
- Why this job: Perfect for those wanting to grow in housing and impact lives positively.
- Qualifications: Strong housing knowledge and experience in a similar role required.
- Other info: Contact Katie for more details about this exciting opportunity.
Step into a rewarding position with a well-established Housing Association across London, which will give you the opportunity to make a real impact, manage a varied caseload of supported housing and help to sustain tenancies. You will carry out assessments, provide day-to-day tenancy support, and work closely with internal teams and external agencies.
Are you the right applicant for this opportunity Find out by reading through the role overview below.
I\’d love to hear from anyone with experience as a Housing Support Officer, Tenancy Sustainment Officer or Housing Officer within supported accommodation.
In this Housing Support Officer role, you will be:
Carry out pre-tenancy interviews, needs and risk assessments
Support with tenancy and benefit-related issues
Maintain accurate records using systems such as Orchard and Inform
Promote tenant independence and understanding of responsibilities
Monitor service charge payments, arrears, and voids
Conduct health and safety checks
Liaise with internal teams and external agencies
Attend meetings and support joint working with partners
What we\’d love to see from you:
Experience supporting vulnerable individuals in housing or similar setting
Strong understanding of tenancy sustainment and safeguarding
Good communication and organisational skills
IT literate; experience with housing systems is an advantage
This Housing Support Officer role offers the following:
40 hours per week ( Monday to Friday )
Minimum 3 xiskglj – 6 month contract – potential of going permanent
Multiple positions available
Ealing and Brent are all easily commutable from surrounding areas, with excellent transport links via the London Underground, Overground, and bus services, offering convenient access to central London and beyond.
This opportunity offers an hourly rate paid via Umbrella between £18 – £20hr
If this Housing Support Officer role is of interest please apply or contact (url removed)
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer
✨Tip Number 1
Familiarise yourself with the latest housing legislation and compliance requirements. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and your understanding of the responsibilities involved.
✨Tip Number 2
Network with current or former Housing Support Officers to gain insights into their experiences. They can provide valuable tips on what the team values most and how to stand out as a candidate.
✨Tip Number 3
Prepare to discuss specific examples from your past work that showcase your ability to manage workloads and support compliance. Highlighting these experiences will show that you're ready to hit the ground running.
✨Tip Number 4
Research StudySmarter and our approach to housing support. Understanding our mission and values will allow you to tailor your conversation during any informal chats or interviews, making you a more appealing candidate.
We think you need these skills to ace Housing Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Housing Support Officer position. Tailor your application to highlight your relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or experiences that relate directly to housing support, compliance, and administrative tasks. Use specific examples to demonstrate your capabilities.
Showcase Your Knowledge: Make sure to mention your understanding of housing legislation and management systems in your application. This will show that you are well-prepared for the role and can contribute effectively from day one.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the organisation. Explain why you want to work as a Housing Support Officer and how you can make a difference in the community.
How to prepare for a job interview at Niyaa People Ltd
✨Showcase Your Housing Knowledge
Make sure to brush up on your understanding of housing legislation and management systems. Be prepared to discuss specific examples from your past experience that demonstrate your knowledge and how it can benefit the team.
✨Demonstrate Proactivity
Since they are looking for a proactive candidate, think of instances where you took the initiative in previous roles. Share stories that highlight your ability to manage workloads effectively and support your colleagues.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle tenant well-being checks. Prepare scenarios where you successfully resolved issues or improved tenant satisfaction, as this will show your capability in real-life situations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or upcoming projects. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
