Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team and ensure exceptional customer service in a fast-paced restaurant environment.
- Company: Join SSP, the global food travel experts with exciting brands at Leeds Bradford Airport.
- Benefits: Enjoy 75% meal discounts, employee perks, and access to training and development programmes.
- Why this job: Be part of a dynamic team where your passion for food and travel makes a real impact.
- Qualifications: Must be 18+, with at least 1 year of supervisory experience in hospitality or retail.
- Other info: Flexible shifts, including weekends, and opportunities for career growth await you!
Duty Manager at Tap & Brew, Leeds Bradford Airport Brand New Restaurant Opening! Pay Rate: £12.63 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.83 per hour. We offer additional service charge Planned opening mid May 2025. Candidate will be working in front of house taking orders/payments and leading the team. Shift pattern: Full Time, scheduled between 02:00 am – 00:00 am, including weekends. Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol. Have at least 1 year experience working as a supervisor in hospitality or retail role. If you\’re passionate about food and travel, you\’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you\’re flying, taking a train, or just passing by, we have the best food and drink options for you.  We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. Join our dynamic team as a valued Duty Manager, where every day brings exciting challenges in a fast-paced environment. Be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations. Embrace innovation and teamwork while making a real difference! WHY JOIN SSP AS A DUTY MANAGER? At SSP, we don\’t just offer jobs; We provide dynamic career opportunities with a host of benefits: Staff parking while on shifts. 75% discount on your meal while on shift. Employee Discounts: Enjoy up to a 50% discount, including 20% off on alcoholic beverages, at various SSP brands and franchises across the UK. Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units (T&C apply). Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme and Chef Academy. (email address removed) App: from shopping discounts , GP appointments, 24/7 helpline to financial and wellbeing support for you and your loved ones. Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave. Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more. AS A DUTY MANAGER YOU’LL: Have at least 1 year experience working as a supervisor in hospitality or retail role. Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.  Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries. Coordinate team efforts. You\’ll oversee the unit\’s opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.  Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.  Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.  Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team\’s success and delivering excellence in customer service. Feel like you could belong at SSP? Apply now and start the best part of your journey! SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives
Contact Detail:
Select Service Partner UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - LBA Tap n Brew AS
✨Tip Number 1
Familiarise yourself with the specific operations of Tap & Brew and similar establishments. Understanding their menu, service style, and customer expectations will help you stand out during interviews.
✨Tip Number 2
Highlight your leadership skills and experience in hospitality. Be prepared to share examples of how you've successfully managed a team or improved service in previous roles.
✨Tip Number 3
Network with current or former employees of SSP or similar companies. They can provide valuable insights into the company culture and what they look for in a Duty Manager.
✨Tip Number 4
Prepare for questions about handling difficult situations or customer complaints. Demonstrating your problem-solving skills and ability to maintain a positive atmosphere will be crucial.
We think you need these skills to ace Duty Manager - LBA Tap n Brew AS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality or retail, especially any supervisory roles. Emphasise your leadership skills and ability to create a welcoming atmosphere.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and travel, as well as your commitment to exceptional customer service. Mention specific examples of how you've exceeded customer expectations in previous roles.
Highlight Relevant Experience: In your application, clearly outline your experience working in fast-paced environments. Include details about your responsibilities in previous roles, particularly those related to team coordination and operational efficiency.
Prepare for References: Since the company requires references from the last five years, reach out to former employers or colleagues in advance. Ensure they are willing to provide positive feedback about your work ethic and skills.
How to prepare for a job interview at Select Service Partner UK Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about your previous experiences and how they have shaped your passion for providing excellent customer service, especially in a fast-paced environment like an airport.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team in the past. Highlight any specific situations where you motivated your colleagues or resolved conflicts.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Duty Manager at Tap & Brew. Be ready to discuss how you would create a welcoming atmosphere, ensure operational efficiency, and maintain high standards of service. This shows that you're serious about the role and understand what it entails.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready can demonstrate your interest in the position and the company. Ask about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your engagement but also helps you assess if the company is the right fit for you.
