At a Glance
- Tasks: Provide IT support and hardware assistance, with opportunities for on-call duties.
- Company: Join a dynamic team in Leeds, with occasional travel to Manchester.
- Benefits: Enjoy excellent career progression and hands-on training in IT support.
- Why this job: Perfect for tech enthusiasts eager to grow their skills in a supportive environment.
- Qualifications: Must have a driver's license and some IT hardware support experience.
- Other info: Willing to train candidates with a passion for learning and client interaction.
IT Support Engineer / Data Centre Engineer needed, must have drivers’ licence, must be able to become SC cleared and participate in an on-call rota, based in Leeds and may be required to attend our Manchester site every so often. This role offers excellent career progression and would suite someone who has had some IT Hardware Support experience and wants to develop their knowledge and skill set. Anyone with any IT Data Centre Engineer experience would have a huge advantage but we are willing to train! IT Support Engineer / Hardware Engineer / Data Centre Engineer should have had some exposure to some of the following skills. IT Support, Hardware Support, PC Support, any cabling or patching knowledge or Data Centre knowledge would be an advantage. Successful IT Support Engineer / Hardware Engineer / Data Centre Engineer must want to learn, progress their career and have excellent communication skills and be client facing and hold a driving licence. Apply Now
IT Support Engineer employer: Pro-Connexions
Contact Detail:
Pro-Connexions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Make sure to highlight any relevant IT hardware support experience you have during the interview. Even if it's minimal, showing your willingness to learn and grow in this area can set you apart.
✨Tip Number 2
Familiarize yourself with common IT support scenarios and solutions. Being able to discuss real-life examples of how you've solved technical issues will demonstrate your problem-solving skills.
✨Tip Number 3
Since this role involves client interaction, practice your communication skills. Be prepared to explain technical concepts in a way that non-technical clients can understand.
✨Tip Number 4
Research the company culture at StudySmarter. Understanding our values and mission can help you align your answers during the interview and show that you're a good fit for the team.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Support Engineer position. Understand the key responsibilities and required skills, such as IT Support, Hardware Support, and Data Centre knowledge.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in IT hardware support or data centre environments. If you have any cabling or patching knowledge, be sure to mention that as well.
Show Willingness to Learn: Express your eagerness to develop your skills and knowledge in the field. Mention any relevant training or certifications you are pursuing or plan to pursue.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the job. Use keywords from the job description to demonstrate that you are a good fit for the role.
How to prepare for a job interview at Pro-Connexions
✨Show Your Technical Skills
Be prepared to discuss your experience with IT hardware support and any relevant skills you possess, such as cabling or patching knowledge. Highlight specific examples from your past roles that demonstrate your technical abilities.
✨Demonstrate Your Willingness to Learn
Since the role offers training, express your eagerness to develop your skills further. Share instances where you've successfully learned new technologies or processes in the past.
✨Communicate Effectively
As this position is client-facing, practice clear and concise communication. Be ready to explain complex technical concepts in a way that non-technical clients can understand.
✨Prepare for On-Call Scenarios
Understand what being part of an on-call rota entails. Be ready to discuss how you would handle urgent issues outside of regular hours and your approach to problem-solving under pressure.