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For Companies At a Glance
- Tasks: Be the go-to person for students, helping with finance, accommodation, and inquiries.
- Company: Join a leading organization dedicated to enhancing student life in Bournemouth.
- Benefits: Enjoy a competitive salary, professional development, and a supportive team environment.
- Why this job: Make a real difference in students' lives while working in a dynamic, inclusive setting.
- Qualifications: Previous experience in student services is a plus; strong interpersonal and organizational skills are essential.
- Other info: Proficiency in Microsoft Office and a proactive attitude will help you thrive here.
Join a Leading Organisation and Make a Difference to Student Life!
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
We are recruiting a Student Services Advisor to join our Bournemouth based client. As the first point of contact for students, you will play a vital role in ensuring smooth and efficient operations within the student services department, with a particular focus on finance, accommodation, reception duties, and providing guidance and support to new and existing students.
Key Responsibilities:
* Serve as the first point of contact for students, providing a welcoming and professional reception service.
* Provide guidance and advice to both new and returning students on a range of services, including finance, accommodation, and general student inquiries.
* Assist students in navigating financial processes, including understanding tuition fees, payment deadlines, and available financial support options.
* Provide support to students with accommodation-related queries, helping them with booking, arrangements, and general queries.
* Offer clerical and administrative support to the Student Services team, including data entry, record keeping, and handling confidential information.
* Ensure all student inquiries are handled promptly, accurately, and in a professional manner, escalating complex issues where necessary.
Essential Skills and Experience:
* Previous experience in a student services or administrative support role is highly desirable.
* Strong interpersonal skills, with the ability to engage effectively with students and staff in a friendly and professional manner.
* Excellent organisational skills and attention to detail.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with student management systems is an advantage.
* Ability to handle confidential information responsibly and with discretion.
* Demonstrable experience in clerical and administrative tasks, including managing schedules, record-keeping, and communication.
* A proactive and positive attitude, with the ability to work well independently and as part of a team.
* Strong problem-solving skills and the ability to provide clear, helpful advice in a variety of situations.
What We Offer:
* A rewarding role where you can make a positive impact on students’ lives.
* A competitive salary and benefits package.
* The opportunity to work in a dynamic, student-focused environment.
* Access to professional development and training opportunities.
* A supportive and inclusive team environment
Student Services Advisor employer: Jigsaw Specialist Recruitment
Contact Detail:
Jigsaw Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Services Advisor
✨Tip Number 1
Familiarize yourself with common student services and financial processes. Understanding tuition fees, payment deadlines, and accommodation options will help you provide accurate guidance during the interview.
✨Tip Number 2
Highlight your interpersonal skills by preparing examples of how you've effectively engaged with students or colleagues in previous roles. This will demonstrate your ability to create a welcoming environment.
✨Tip Number 3
Showcase your organizational skills by discussing specific instances where you've managed schedules or handled administrative tasks efficiently. This is crucial for the role's clerical responsibilities.
✨Tip Number 4
Prepare to discuss your problem-solving abilities. Think of scenarios where you've provided clear advice or resolved issues, as this will illustrate your capability to handle student inquiries effectively.
We think you need these skills to ace Student Services Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in student services or administrative support. Emphasize your interpersonal skills and any previous roles where you engaged with students.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting students. Mention specific experiences that demonstrate your ability to handle inquiries, provide guidance, and manage administrative tasks effectively.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office Suite and any experience with student management systems. Provide examples of how you've used these skills in past roles.
Showcase Problem-Solving Abilities: Include examples in your application that illustrate your problem-solving skills. Describe situations where you provided clear advice or resolved issues for students, showcasing your proactive and positive attitude.
How to prepare for a job interview at Jigsaw Specialist Recruitment
✨Show Your Interpersonal Skills
As a Student Services Advisor, you'll be the first point of contact for students. Make sure to demonstrate your strong interpersonal skills during the interview by engaging warmly with the interviewer and showcasing your ability to communicate effectively.
✨Highlight Relevant Experience
Discuss any previous experience you have in student services or administrative roles. Be specific about your responsibilities and how they relate to the key tasks mentioned in the job description, such as handling inquiries and providing guidance.
✨Demonstrate Problem-Solving Abilities
Prepare examples of situations where you've successfully resolved issues or provided clear advice. This will show your potential employer that you can handle complex inquiries and support students effectively.
✨Familiarize Yourself with Financial Processes
Since you'll be assisting students with financial queries, brush up on common financial processes related to tuition fees and payment deadlines. Being knowledgeable in this area will help you answer questions confidently during the interview.
