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- Tasks: Join us as a Service Engineer, maintaining and repairing Canon printers across the Southeast.
- Company: Be part of a growing company dedicated to providing top-notch printer support.
- Benefits: Enjoy a competitive salary, company vehicle, ongoing training, and 25 days holiday!
- Why this job: This role offers hands-on experience with cutting-edge technology and a chance to make clients happy.
- Qualifications: Must be Canon Certified with proven experience in printer servicing and strong technical skills.
- Other info: Flexibility to travel and work in various locations is essential.
Job Title: Service Engineer
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Location: Southeast (Various Locations) Main office in Crawley
Salary: £32,000 – £38,000 Dependant on experience
About the Role
Talented People is recruiting on behalf of a growing company seeking a skilled and Canon-trained Service Engineer to join their team in the Southeast. The successful candidate will be responsible for the maintenance, repair, and support of Canon printing devices, ensuring optimal performance for clients. This role is ideal for an experienced professional with a strong technical background in printer servicing, specifically Canon devices, looking to contribute to a dynamic and expanding business.
Key Responsibilities
* Perform installations, repairs, and maintenance on Canon printers, including laser, inkjet, and multifunction devices.
* Provide on-site support and troubleshooting for Canon printers at client locations.
* Diagnose and resolve printer issues, including hardware malfunctions, software problems, and connectivity issues.
* Conduct routine servicing and preventative maintenance on Canon devices to ensure maximum efficiency and lifespan.
* Stay up to date with Canon printer technologies, including new product releases and updates.
* Offer technical support and advice to customers over the phone or through remote troubleshooting.
* Maintain accurate records of service calls, work completed, and parts used.
* Adhere to all relevant health and safety regulations during repairs and installations.
* Work closely with the customer service team to ensure smooth operations and customer satisfaction.
* Assist with PDI (Pre-Delivery Inspection) and refurbishing of devices when required.
Required Qualifications & Skills
* Canon Certified Engineer: Completion of official Canon training programmes with certification as a Canon printer engineer.
* Proven experience in repairing and maintaining Canon printers, including laser, inkjet, and multifunction models.
* Strong technical ability, including troubleshooting, diagnostics, and repair procedures.
* Experience with various types of printers, from small office models to enterprise-level machines.
* Excellent problem-solving skills with a methodical approach to technical issues.
* Strong communication skills with the ability to interact professionally with clients.
* Full UK driving licence.
* Ability to work independently and as part of a team.
* Good IT knowledge, including an understanding of networking and software used for printer diagnostics.
* Willingness to travel across the Southeast and flexibility to work in different locations.
* Availability to assist with PDI and refurbishing in the office when required.
Preferred Skills
* Previous experience working in a field service role.
* Strong customer service orientation with a proactive approach to resolving issues.
* Willingness to work in a hybrid role, both inside and outside of London.
Benefits
* Competitive salary and benefits package.
* Company vehicle and fuel card.
* Ongoing training and career development opportunities.
* Pension scheme.
* 25 days holiday per year
Field Service Engineer employer: Talented People
Contact Detail:
Talented People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Make sure to highlight your Canon certification and any relevant training during your conversations with potential employers. This will demonstrate your expertise and commitment to the role.
✨Tip Number 2
Familiarize yourself with the latest Canon printer technologies and updates. Being knowledgeable about new products can set you apart from other candidates and show your enthusiasm for the field.
✨Tip Number 3
Network with professionals in the printing industry, especially those who work with Canon devices. Attend industry events or join online forums to connect with others and learn about job openings.
✨Tip Number 4
Prepare for potential technical interviews by practicing troubleshooting scenarios related to Canon printers. Being able to demonstrate your problem-solving skills in real-time can impress hiring managers.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Highlight Your Canon Certification: Make sure to prominently feature your Canon certification in your CV and cover letter. This is a key requirement for the role, so emphasize your training and any relevant experience with Canon printers.
Showcase Technical Skills: Detail your technical abilities related to printer servicing, including troubleshooting and repair procedures. Use specific examples from your past experiences to demonstrate your expertise with Canon devices.
Emphasize Customer Service Experience: Since the role involves interacting with clients, highlight any previous customer service experience. Discuss how you effectively resolved issues and maintained client satisfaction in your past roles.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the job listing, such as 'maintenance', 'repair', and 'troubleshooting', to ensure your application stands out to recruiters.
How to prepare for a job interview at Talented People
✨Showcase Your Canon Expertise
Make sure to highlight your Canon certification and any relevant training you've completed. Discuss specific experiences where you've successfully repaired or maintained Canon printers, as this will demonstrate your technical proficiency.
✨Demonstrate Problem-Solving Skills
Prepare to discuss examples of challenging printer issues you've encountered and how you resolved them. This will showcase your methodical approach to troubleshooting and your ability to think on your feet.
✨Communicate Effectively
Since strong communication skills are essential for this role, practice explaining technical concepts in a clear and concise manner. Be ready to discuss how you interact with clients and ensure their satisfaction during service calls.
✨Emphasize Flexibility and Teamwork
Be prepared to talk about your willingness to travel and work in various locations across the Southeast. Highlight any previous experiences where you've worked both independently and as part of a team to achieve common goals.
