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- Tasks: Join our team as a receptionist, ensuring smooth patient journeys and handling admin tasks.
- Company: Work at a well-established luxury cosmetics clinic in Bristol, known for its friendly atmosphere.
- Benefits: Enjoy a full-time position with opportunities for growth and a supportive work environment.
- Why this job: Be part of a dynamic team that values excellent customer service and patient care.
- Qualifications: Must have recent experience as a receptionist or patient administrator in healthcare.
- Other info: Immediate start available in March; no notice period required.
The predicted salary is between 24000 - 36000 £ per year.
Daytime Healthcare are assisting an established Cosmetics Clinic in Bristol, who are seeking a full time receptionist to join their friendly team. You will need to have some recently Receptionist or Patient Administrator experience within a Clinic, Hospital or other Healthcare related organsiation. Also you must be able to start ASAP (in March / no notice period). DUTIES Coordinate the day-to-day running of the clinic ensuring the smooth and efficient patient journey at all times Assist with the handling of admin/patient issues Ensure high productivity and efficiency of each clinic: – maximising the use of booking systems to provide a smooth appointment booking service that works seamlessly for patients, clinicians and colleagues Routinely monitor and assess clinic performance against targets (with support from practice manager) Continually measure, review and develop systems to ensure the patient experience is exemplary Providing full secretarial and administrative support, including front of house cover to reception. Ensure excellent customer service is provided to all service users in a friendly and reassuring manner including providing procedural advice as appropriate. Maintain excellent patient records ensuring confidentiality, in line with GDPR legislation including adding relevant notes, histories, operation records, discharge summaries etc to ensure that a contemporaneous record of the patient pathway is recorded. Assist with the billing and credit control of all patient interactions Assist with administrative stock ordering Provide full reception duties including scheduling appointments, receiving site visitors and managing front of house services Apply Today
Receptionist / Administrator / Luxury Cosmetics Clinic employer: Daytime Healthcare Recruitment Limited
Contact Detail:
Daytime Healthcare Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator / Luxury Cosmetics Clinic
✨Tip Number 1
Make sure to highlight your previous experience in a healthcare setting during the interview. Discuss specific situations where you successfully managed patient interactions or administrative tasks, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 2
Familiarize yourself with common booking systems used in clinics. If you have experience with any specific software, be ready to discuss how you utilized it to improve efficiency and patient satisfaction in your previous roles.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples where you provided exceptional service, especially in challenging situations, as this will resonate well with the clinic's focus on an exemplary patient experience.
✨Tip Number 4
Since the position requires immediate availability, be clear about your start date during the conversation. This shows your eagerness to join the team and helps the employer see you as a viable candidate who can fill the role without delay.
We think you need these skills to ace Receptionist / Administrator / Luxury Cosmetics Clinic
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience as a receptionist or patient administrator in a healthcare setting. Mention specific tasks you handled that relate to the duties listed in the job description.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, provide examples of how you've delivered outstanding service in past positions. Use specific scenarios to illustrate your ability to handle patient interactions in a friendly and reassuring manner.
Detail Administrative Proficiency: Discuss your familiarity with booking systems and administrative tasks. Highlight any experience you have with maintaining patient records, billing, and stock ordering, as these are key responsibilities for the position.
Express Enthusiasm for the Role: Convey your excitement about the opportunity to work in a luxury cosmetics clinic. A positive tone can make your application stand out, so let your passion for providing an exemplary patient experience shine through.
How to prepare for a job interview at Daytime Healthcare Recruitment Limited
✨Showcase Your Relevant Experience
Make sure to highlight your previous experience as a receptionist or patient administrator in a healthcare setting. Share specific examples of how you handled patient interactions and administrative tasks to demonstrate your capability.
✨Emphasize Customer Service Skills
Since excellent customer service is crucial for this role, prepare to discuss how you've provided friendly and reassuring support to patients in the past. Think of scenarios where you went above and beyond to ensure a positive experience.
✨Familiarize Yourself with Booking Systems
Research common booking systems used in clinics and be ready to discuss your experience with them. If you have knowledge of specific software, mention it during the interview to show your readiness to maximize efficiency.
✨Understand GDPR and Patient Confidentiality
Since maintaining patient records in line with GDPR legislation is essential, brush up on your knowledge of data protection laws. Be prepared to explain how you ensure confidentiality and handle sensitive information responsibly.
