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- Tasks: Lead the front-of-house team and ensure a seamless guest experience.
- Company: Join Williams & Hirst, an award-winning hair salon in vibrant Soho.
- Benefits: Enjoy a competitive salary, staff discounts, and growth opportunities.
- Why this job: Be part of a dynamic team that values creativity and collaboration.
- Qualifications: Experience in Front of House roles with strong leadership skills required.
- Other info: Must be available for evenings and Saturdays; diversity is celebrated here.
The predicted salary is between 24000 - 32000 £ per year.
Job Advertisement: Front of House at Williams & Hirst, Soho
Are you a passionate and experienced Front of House looking for an exciting opportunity in the heart of Soho? Williams & Hirst, a vibrant and award winning hair salon, is seeking a dynamic and motivated Front of House to lead our team and deliver an exceptional guest experience.
About Williams & Hirst, Wardour Street, Soho
Located in the vibrant heart of Soho on Wardour Street, Williams & Hirst is an award-winning, 18-chair co-working hair salon that stands at the forefront of an ever-evolving industry. With a commitment to innovation, creativity, and exceptional service, we offer a dynamic and collaborative environment where top-tier professionals can thrive. Our team is passionate about pushing boundaries, staying ahead of trends, and delivering unparalleled results to our clients. At Williams & Hirst, we believe in the power of collaboration and community, creating a space where talent meets opportunity in the world of hairdressing.
Position: Front of House Location: Williams & Hirst, Soho, LondonSalary: £28,000 a yearHours: 40-45 hours per weekSchedule: Must be available to work some evenings and Saturdays
About the Role:As Front of House you will be the face of Williams & Hirst, ensuring that every guest and memeber has a memorable and seamless experience. You will be responsible for overseeing the front-of-house team, maintaining high operational standards, managing guest interactions, making client refreshments and ensuring the smooth running of service.
Key Responsibilities:
- Lead and motivate the front-of-house team, fostering a positive and efficient working environment
- Oversee guest reservations and ensure a high level of customer satisfaction
- Manage daily operations such as making client refreshments to ensure exceptional service and smooth workflow
- Handle guest inquiries, concerns, and feedback professionally and promptly
- Ensure compliance with health and safety regulations and company policies
- Maintain the highest standards of presentation, cleanliness, and service
- Work closely with other departments to ensure the smooth running of the business
Requirements:
- Proven experience in a Front of House or similar role within the hospitality industry
- Excellent leadership and team management skills
- Strong communication and interpersonal skills
- Ability to handle busy environments and work under pressure
- High attention to detail and excellent organizational skills
- Flexibility to work evenings and Saturdays
What We Offer:
- Competitive salary per year
- Opportunities for growth and development within a reputable company
- A fun and collaborative team environment in the heart of Soho
- Staff discounts and other benefits
If you\’re a dedicated and experienced Front of House looking to take the next step in your career, we\’d love to hear from you! Apply today by sending your CV and cover letter
Williams & Hirst is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Front of House in Hair Salon employer: Reed- UNLIMITED
Contact Detail:
Reed- UNLIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House in Hair Salon
✨Tip Number 1
Familiarize yourself with the latest trends in the hairdressing industry. Being knowledgeable about current styles and techniques will not only impress during your interview but also show your passion for the role.
✨Tip Number 2
Network with professionals in the beauty and hospitality sectors. Attend local events or workshops in Soho to connect with potential colleagues and gain insights into the salon's culture.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate a team. Think of specific examples from your past experiences that demonstrate your ability to create a positive working environment.
✨Tip Number 4
Showcase your customer service skills by preparing anecdotes that highlight how you've handled guest inquiries or complaints effectively. This will illustrate your capability to maintain high operational standards.
We think you need these skills to ace Front of House in Hair Salon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in Front of House roles, particularly in the hospitality industry. Emphasize your leadership skills and ability to manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the salon industry. Mention specific experiences that demonstrate your ability to create exceptional guest experiences and handle busy environments.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application reflects your interpersonal skills. Use clear and engaging language to convey your enthusiasm for the position.
Highlight Flexibility and Availability: Mention your willingness to work evenings and Saturdays, as this is a requirement for the role. This shows your commitment and adaptability to the salon's needs.
How to prepare for a job interview at Reed- UNLIMITED
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional guest experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Front of House, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and managed a team in a busy environment.
✨Highlight Your Organizational Skills
Talk about your ability to manage multiple tasks efficiently. Provide examples of how you've handled busy periods or challenging situations while maintaining high operational standards.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios related to guest inquiries or complaints, and think about how you would handle them professionally and promptly.
