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For Companies At a Glance
- Tasks: Support the Store Manager in daily operations and drive sales growth.
- Company: Join Storage King, a leading storage solutions provider with a focus on customer service.
- Benefits: Full training provided, flexible hours, and a dynamic work environment.
- Why this job: Great opportunity to develop sales skills and work in a fast-paced, energetic team.
- Qualifications: 1-2 years in retail or customer service; sales experience preferred.
- Other info: Must be available to work every other Saturday; store hours are 8.30am-6.00pm Mon-Fri.
The predicted salary is between 24000 - 36000 £ per year.
Storage King are looking for an energetic, sales motivated Assistant Store Manager to support the Manager at the Heathrow store in all aspects of running the site and helping grow the business. The successful candidate will be target driven with good sales and customer service skills.
The ideal candidate will have 1-2 year’s experience in the retail or customer service industry or have a background in sales. They should be confident and willing to learn as they will be involved in all aspects of the business. They should be confident at working towards sales targets and want to exceed expectations with good computer skills and a team.
Full training given.
PROFILE
The successful candidate should have the following attributes:
- Experience of managing customers.
- A proven ability to perform in a fast-paced demanding environment with minimal supervision.
- Self-driven, passionate and committed to exceed above expectations.
- Some experience in a sales and customer service role.
- Ability to assist and deliver all sales and revenue targets.
- Be prepared to work every other Saturday with a day off in the week, store hours 8.30am-6.00pm Mon-Fri, and 10.00am-4.00pm Saturdays.
- Ability to plan, organise and prioritise workloads.
- Is target driven and always strives to succeed.
RESPONSIBILITIES
Sales and Customer Service
- Responsible for the conversion of prospects into storage customers.
- Actively promote the sale of add-on products, merchandise, insurance, shredding.
- To promote the services of both the Store and the company.
- To ensure that all customers (both in person, on the telephone and through e-mail) are given all the help and advice possible.
- To ensure that all customer enquiries are logged and followed up in a timely manner.
- To ensure that all customers visiting the Store are aware of the security procedures.
- To ensure that all customer requests are handled professionally and with customer service in mind.
Store Presentation
- To maintain the highest possible level of cleanliness and presentation of the store to include all internal and external areas, office and toilet.
- Accountable for the presentation of packaging materials etc. to generate increased sales and enhance the reception/retail area.
- To ensure that the company equipment is fit for its purpose and to report any equipment which is in need of attention or repair.
- To report any maintenance required at the store via appropriate channels in a timely manner, this may include undertaking minor repairs where necessary.
- Be smart and professional at all times.
- Shows a high standard ability for sales.
- Is target driven and always strives to succeed.
- Literate.
- Self-driven and passionate with a desire to exceed expectations.
- Proven ability to perform in a fast-paced demanding environment with minimal supervision.
- Responsible for managing information, decision making, planning and prioritising to achieve business results ensuring all deadlines are met.
General
- Responsible for the accurate completion of Storage Kings policies and procedures.
- To attend Company meetings and actively participate in the development of Company policies and procedures.
- To ensure all Health and Safety standards are fully implemented within the store.
- To continually review their own performance and seek opportunities to improve and learn.
- To respond to all reasonable administration and business requests in a timely and professional manner.
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Assistant Store Manager employer: Easistore Holdings Limited
Contact Detail:
Easistore Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarize yourself with Storage King's products and services. Understanding what you will be selling, including add-on products and insurance options, will help you stand out during the interview process.
✨Tip Number 2
Prepare to discuss your previous sales experiences and how you've successfully met targets in the past. Be ready to share specific examples that demonstrate your ability to drive sales and provide excellent customer service.
✨Tip Number 3
Show your enthusiasm for the role by researching the company culture and values. Being able to articulate why you want to work at Storage King and how you align with their mission can make a strong impression.
✨Tip Number 4
Demonstrate your organizational skills by discussing how you prioritize tasks in a fast-paced environment. Highlighting your ability to manage multiple responsibilities effectively will resonate well with the hiring team.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasize any sales achievements and your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific examples of how you've exceeded targets in previous roles and your willingness to learn.
Showcase Your Skills: In your application, clearly outline your computer skills and any experience you have with managing customer inquiries. Highlight your ability to plan and prioritize workloads effectively.
Prepare for the Interview: If selected for an interview, be ready to discuss your previous experiences in detail. Prepare examples of how you've handled customer service challenges and met sales targets.
How to prepare for a job interview at Easistore Holdings Limited
✨Show Your Sales Motivation
Make sure to highlight your passion for sales during the interview. Share specific examples of how you've met or exceeded sales targets in previous roles, as this will demonstrate your drive and commitment to achieving results.
✨Demonstrate Customer Service Skills
Prepare to discuss your experience in managing customer interactions. Provide examples of how you've handled difficult situations or gone above and beyond to ensure customer satisfaction, as this is crucial for the Assistant Store Manager role.
✨Be Ready to Discuss Teamwork
Since the role involves working closely with a team, be prepared to talk about your experiences collaborating with others. Highlight instances where you contributed to a team's success or helped resolve conflicts, showcasing your ability to work well in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, sales strategies, and company culture. This shows your genuine interest in the position and helps you assess if the company aligns with your career goals.
