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- Tasks: Be the go-to person for policyholders during their claims journey.
- Company: Join a leading recruitment agency specializing in support staff across Herts, Beds, and Bucks.
- Benefits: Competitive salary of £30,000 - £34,000 and a supportive team environment.
- Why this job: Great opportunity to grow your career in a dynamic claims environment with strong team collaboration.
- Qualifications: Experience in claims, excellent communication skills, and attention to detail required.
- Other info: Office-based role in Borehamwood; must be able to commute.
Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Borehamwood area. This leading client of ours have an exciting opportunity for a candidate with experience of working within a claims environment to come and join their team. The suitable candidate will have previous experience of working with claims, with strong communication skills, and the ability to work within a team environment.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Please note – This opportunity will be office based until after training, candidates must be able to get to Borehamwood.
Salary – £30,000 – £34,000 depending on experience
Some of the duties will include:
Act as the first point of contact for providing advice to policyholders throughout the life cycle of a claim
Accurately record and analyse all information in order to validate and proceed with the claim
Monitor the progress of a claim ensuring to keep customers and other parties up to date of the progress
Negotiate, settle or redispute claims with insurers
Prepare written responses to enquiries
Process and maintain the departmental inbox
Maintain diary systems by written and verbal communication
Enter data accurately for client records
Ensure all documentation issued and actions taken fall within the agreed service standards and FCA regulations
The suitable candidate:
A high level of written and spoken English
Previous experience of working within a claims environment
Strong communication skills on all levels
A high level of attention to detail
Ability to work well within a team environment
Organised with the ability to meet deadlines
Must be within a commutable distance of Borehamwood
Looking for the next step in your career? Think Specialist Recruitment.
Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Claims Handler employer: Think Specialist Recruitment
Contact Detail:
Think Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Make sure to highlight your previous experience in a claims environment during any conversations or networking opportunities. This will help you stand out as a candidate who understands the nuances of the role.
✨Tip Number 2
Demonstrate your strong communication skills by engaging with current employees or industry professionals on platforms like LinkedIn. This can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare for potential interviews by practicing responses to common claims handling scenarios. This will show your ability to think critically and respond effectively under pressure.
✨Tip Number 4
Familiarize yourself with FCA regulations and service standards relevant to claims handling. Being knowledgeable about these topics can give you an edge in discussions with hiring managers.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in a claims environment. Use specific examples that demonstrate your ability to handle claims effectively and your familiarity with the processes involved.
Showcase Communication Skills: Since strong communication skills are essential for this role, include examples of how you've successfully communicated with clients or team members in past positions. This could be through written correspondence or verbal interactions.
Attention to Detail: Given the importance of accuracy in this role, provide examples that showcase your attention to detail. Mention any experiences where your meticulousness led to successful outcomes in claims processing.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the job posting to ensure your application stands out and demonstrates that you understand the requirements of the Claims Handler position.
How to prepare for a job interview at Think Specialist Recruitment
✨Showcase Your Claims Experience
Be prepared to discuss your previous experience in a claims environment. Highlight specific examples of how you've successfully managed claims, communicated with policyholders, and navigated challenges.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly. Be ready to explain how you keep customers informed and how you handle negotiations with insurers.
✨Emphasize Attention to Detail
The job demands a high level of attention to detail. Prepare to discuss how you ensure accuracy in your work, especially when recording information and processing claims.
✨Prepare for Teamwork Questions
As teamwork is essential, think of examples where you've successfully collaborated with others. Be ready to share how you contribute to a positive team environment and meet deadlines together.
