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For Companies At a Glance
- Tasks: Support sales and marketing by contacting members and coordinating promotions.
- Company: Join Cardgains, a vibrant buying group for independent greeting card retailers in Sheffield.
- Benefits: Enjoy flexible hours, a competitive salary, and a casual dress code.
- Why this job: Be part of a friendly team, enhance your skills, and make a real impact.
- Qualifications: Must be computer-literate with strong communication and customer service skills.
- Other info: Opportunity for annual pay reviews and bonuses based on performance.
The predicted salary is between 21000 - 21000 £ per year.
Job Description
Sales Support & Marketing Co-ordinator
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Cardgains, the Sheffield-based Buying Group supporting Independent Greeting card and gift retailers, is seeking an enthusiastic and confident Sales Support and Marketing Coordinator to join our small team.
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We are looking for a versatile individual and experienced administrator, ideally with a background in telesales customer services. This would suit someone who is computer-literate, outgoing, friendly, and confident who can support our sales team and assist with marketing activities.
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What will you be doing?
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- Contacting members of the group to discuss opportunities to improve their business.
- Communicate with field sales team to coordinate members to be targeted.
- Making outbound calls to advise members of promotions available and other opportunities.
- Handling inbound sales calls and leads, both on the telephone, on email and via the website.
- Assisting with planning 2/3 exhibitions and attending shows with colleagues representing the company.
- The ability to build relationships and a good rapport easily.
- Build, develop and maintain member relationships.
- To ensure expectations are met or exceeded, at all times.
- An eye for detail, meticulous in your approach and the ability to multi-task are essential.
- Some reception duties.
- General admin as required.
- Assistance with other departments at busy times.
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What will you need?
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- Sound understanding of Microsoft Office including Excel, Word & Access.
- Confident telephone communication skills and the ability to complete email correspondence to a high standard.
- Customer Service knowledge.
- A positive attitude and be enthusiastic towards change and happy to suggest ideas for improvement.
- A passion for customer service and be confident in building working relationships with members and suppliers.
- Possess strong time management and prioritisation skills.
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What will you get in return?
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- £21,000 a year (annual pay review and bonus based on performance)
- Holiday allowance starting at 20 days per annum + statutory holidays (to be prorated for part-time hours)
- Flexible working hours
- Company pension
- Free on-site parking
- Close to bus route and tram links
- Sick pay
- Casual dress
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Closing date: Thursday 18th January 2024 — We are looking to interview in the New Year
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If this sounds like you, please hit apply now!
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Reference: MTC331
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Vacancy: Sales Support & Marketing Co-ordinator
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Location: Sheffield, S9 2EJ
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Salary: £21,000 a year (annual pay review and bonus based on performance)
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Hours: Flexible working hours; 32 hours per week
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National World / Smart Hire are advertising on behalf of an external company.
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Cardgains operates an equal opportunities policy to ensure that we do not discriminate on the grounds of gender, marital status, colour, race, religion, ethnic or national origin, age or disability when recruiting.
Contact Detail:
Cardgains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support & Marketing Co-ordinator
✨Tip Number 1
Familiarise yourself with the greeting card and gift retail industry. Understanding the market trends and challenges faced by independent retailers will help you engage more effectively with potential members during your calls.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves a lot of outbound calls, consider role-playing scenarios with friends or family to build your confidence and refine your pitch.
✨Tip Number 3
Network with professionals in sales support and marketing. Attend local events or join online forums related to the industry to gain insights and make connections that could benefit your application.
✨Tip Number 4
Showcase your enthusiasm for customer service during interviews. Be prepared to share examples of how you've successfully built relationships in previous roles, as this is crucial for the Sales Support & Marketing Co-ordinator position.
We think you need these skills to ace Sales Support & Marketing Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support and marketing. Emphasise any previous roles in customer service or telesales, and showcase your skills in Microsoft Office, particularly Excel and Word.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention specific examples of how you've successfully built relationships with customers and contributed to marketing efforts in past positions.
Showcase Your Communication Skills: Since the role requires confident telephone communication, consider including a brief section in your application that demonstrates your ability to communicate effectively, perhaps by mentioning successful interactions with clients or team members.
Highlight Your Organisational Skills: Given the need for strong time management and multitasking abilities, provide examples in your application of how you've managed multiple tasks or projects simultaneously, ensuring that you met deadlines and maintained high standards.
How to prepare for a job interview at Cardgains
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the company during the interview. Cardgains is looking for someone who is not only skilled but also passionate about supporting independent retailers. Share why you are excited about the opportunity to contribute to their mission.
✨Demonstrate Your Communication Skills
Since the role involves a lot of communication, be prepared to showcase your telephone and email skills. You might be asked to role-play a sales call or respond to an email scenario, so practice clear and confident communication beforehand.
✨Highlight Your Customer Service Experience
Discuss your previous experience in customer service and how it has prepared you for this role. Be ready to provide examples of how you've built relationships with clients and handled inquiries or complaints effectively.
✨Prepare for Multi-tasking Questions
Given the need for strong time management and the ability to multi-task, think of specific examples from your past work where you successfully managed multiple tasks or projects at once. This will demonstrate your organisational skills and attention to detail.
