Food and Beverage Team Member
Food and Beverage Team Member

Food and Beverage Team Member

Sandy Full-Time 21255 - 22818 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our café team to serve delicious food and drinks while creating a welcoming atmosphere.
  • Company: Be part of the RSPB, the UK's largest nature conservation charity dedicated to saving wildlife.
  • Benefits: Enjoy flexible daytime hours, discounts, 26 days annual leave, and personal development opportunities.
  • Why this job: Make a difference in conservation while gaining valuable experience in customer service and teamwork.
  • Qualifications: A positive attitude and a passion for good food; Level 2 Food Safety is a plus.
  • Other info: Positions available with varied hours; we welcome diverse applicants and offer support throughout the application process.

The predicted salary is between 21255 - 22818 £ per year.

Job Description

We’re looking for part time Café Team Members at our brand-new café at The Lodge Nature Reserve.

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Part-Time Food and Beverage Team Member
Reference:
MAY20230570
Location: RSPB UKHQ – The Lodge Nature Reserve, Potton Road, Sandy, SG19 2DL
Salary: £21,255 – £22,818 Per Annum, Pro Rata
Hours: Part Time
Benefits: Pension Scheme, Life Assurance Scheme, 26 days’ annual leave

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About the RSPB

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As the UK’s largest nature conservation charity, we think big and act boldly, in the hope that one day we can see a world where wildlife, wild places and all people thrive.

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Our Food and Beverage teams raise vital funds which enable us to carry out globally important conservation work in the race to save nature.

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Key Skills Areas

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  • Support the Food and Beverage Team in day-to-day operations.
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  • Provides a warm welcome for our visitors, is helpful and friendly with a positive attitude.
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  • Preparing, merchandising, and serving food and drink to Visitors.
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  • Ensure all daily checklists and tasks are completed according to RSPB standards.
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  • Awareness of health and safety in the workplace, willing to undertake Food Hygiene Level 2.
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  • Awareness of targets – to be able to use great customer service and communication skills to increase sales.
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  • Able to communicate effectively, maintain positive relationships, working together with the wider Reserve team.
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What you can bring to The RSPB:

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  • A positive outlook, can-do attitude, willing to develop new skills.
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  • A genuine desire to deliver amazing customer service.
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  • A passion for good food and drink.
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  • Level 2 Food Safety. Desirable
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  • GCSE Maths and English, or equivalent. Desirable
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What can the RSPB offer you?

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  • Daytime working, no split shifts
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  • Discounts in RSPB Retail Shops, Cafes and Holiday Cottage
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  • High street discounts through Charity Worker Discounts
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  • Free entry to RSPB Reserves
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  • Investment in your Personal and Professional Development
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  • RSPB Pension Scheme, with matching employer contributions
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  • Health and Wellbeing support, including Employee Assistance Programme and free flu vaccine
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  • One paid volunteering day per year for a voluntary organisation of your choice.
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  • Life Assurance Scheme
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  • 26 days’ Annual Leave
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Does this sound like you? If so, we’d love to hear from you.

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Additional Information

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  • We have a number of positions and hours available for Team Members at The Lodge Café, and are open to negotiating contract types.
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  • Rota patterns will vary to include weekend working, and opening hours for The Lodge Café will vary seasonally, generally revolving around the hours of 9am to 5pm
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Closing Date: 23:59, Tuesday 30th May 2023
We are actively recruiting for this role and in the first instance a telephone interview will be offered to prospective candidates, followed by an in-person interview at The Lodge Nature Reserve.

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Please note we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

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This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

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The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

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No agencies please.

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Contact Detail:

RSPB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Food and Beverage Team Member

✨Tip Number 1

Familiarise yourself with the RSPB's mission and values. Understanding their commitment to nature conservation will help you connect your personal values with the organisation, making you a more compelling candidate during interviews.

✨Tip Number 2

Showcase your customer service skills in any interactions you have with the team or during the interview process. Being friendly and approachable is key for a role that involves welcoming visitors and providing excellent service.

✨Tip Number 3

Prepare to discuss your passion for food and drink. Since this role involves serving food and beverages, sharing your enthusiasm for good quality offerings can set you apart from other candidates.

✨Tip Number 4

Be ready to demonstrate your teamwork abilities. The job requires working closely with the wider Reserve team, so highlighting past experiences where you've successfully collaborated with others will be beneficial.

We think you need these skills to ace Food and Beverage Team Member

Customer Service Skills
Communication Skills
Teamwork
Food Preparation Skills
Attention to Detail
Positive Attitude
Time Management
Health and Safety Awareness
Food Hygiene Level 2
Sales Awareness
Problem-Solving Skills
Adaptability
Passion for Food and Drink

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Food and Beverage Team Member position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and good food. Mention any relevant experience in food and beverage roles, and express your enthusiasm for working at The Lodge Nature Reserve.

Highlight Relevant Skills: Make sure to emphasise your communication skills, positive attitude, and ability to work as part of a team. If you have completed any food safety training or have GCSEs in Maths and English, be sure to include this information.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for a role in customer service.

How to prepare for a job interview at RSPB

✨Show Your Passion for Customer Service

Make sure to express your genuine desire to deliver amazing customer service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the RSPB's values.

✨Demonstrate Team Spirit

Highlight your ability to work collaboratively with others. The RSPB values positive relationships within their teams, so be prepared to discuss how you’ve successfully worked in a team environment and supported your colleagues.

✨Prepare for Food Safety Questions

Since awareness of health and safety is crucial for this role, brush up on food hygiene practices. Be ready to discuss any relevant training or experience you have, especially if you hold a Level 2 Food Safety qualification.

✨Emphasise Your Positive Attitude

The RSPB is looking for candidates with a can-do attitude. During the interview, convey your positive outlook and willingness to learn new skills. Share instances where your attitude has positively impacted your work or team.

Food and Beverage Team Member
RSPB
Location: Sandy

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