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- Tasks: Supervise Visitor Services Assistants and ensure the safety of museum collections.
- Company: Join the Orkney Museum, a vibrant hub for culture and history.
- Benefits: Enjoy a competitive hourly wage and flexible part-time hours.
- Why this job: Be part of a team that enhances visitor experiences and supports local culture.
- Qualifications: Experience in public service is a plus; must be able to travel within Orkney.
- Other info: This is a temporary position until December 2025.
The predicted salary is between 30000 - 31000 £ per year.
Advert
EDUCATION, LEISURE AND HOUSING
Orkney Museum
Visitor Services Officer
22.5 hours per week
Temporary up to 31 December 2025
£30,521 – £31,143 pro rata / £16.72 – £17.07 per hour (including shift allowance and Distant Islands Allowance)
An opportunity has arisen for a Visitor Services Officer (VSO), based at Orkney Museum. The post is 22.5 hours per week, all year round.
The role of Visitor Services Officer includes supervision of Visitor Services Assistants, building care, ensuring the security and safety of collections and dealing with visitors to the museum. A key priority is increasing income by growing donations and developing the museum’s retail business.
Experience of working in a busy public environment would be an advantage.
You should be able to travel efficiently and effectively between work locations within Orkney to meet the operational requirements of the Service.
This post requires Basic Disclosure Scotland Clearance.
Prospective applicants are invited to discuss the post by Nick Hewitt, Team Manager (Culture), on 01856 873535 ext 2716 or email
Closing Date: 23:59 on Sunday 30 March 2025
Please note that interview and relocation expenses are not payable for this post
Visitor Services Officer, Orkney Museum - ORK09146 employer: Orkney Islands Council
Contact Detail:
Orkney Islands Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Services Officer, Orkney Museum - ORK09146
✨Tip Number 1
Familiarize yourself with the Orkney Museum and its collections. Understanding the museum's mission and current exhibitions will help you engage more effectively with visitors and demonstrate your passion for the role during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or public-facing roles. Being able to showcase your ability to handle busy environments and interact positively with visitors will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss strategies for increasing donations and enhancing the retail business at the museum. Think about innovative ideas you could bring to the role that align with the museum's goals.
✨Tip Number 4
Make sure you are aware of the travel requirements for the position. Being able to demonstrate your flexibility and willingness to travel between locations within Orkney can be a significant advantage.
We think you need these skills to ace Visitor Services Officer, Orkney Museum - ORK09146
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Visitor Services Officer position. Understand the key responsibilities, such as supervising assistants and ensuring the safety of collections, so you can tailor your application accordingly.
Highlight Relevant Experience: If you have experience working in a busy public environment, be sure to highlight this in your CV and cover letter. Provide specific examples of how you've managed visitor interactions or contributed to increasing income through donations or retail.
Showcase Your Skills: Emphasize skills that are relevant to the role, such as customer service, team supervision, and effective communication. Mention any experience you have with building care and security protocols, as these are crucial for the position.
Prepare for Follow-Up: After submitting your application, be ready to discuss your qualifications further. Consider reaching out to Nick Hewitt, the Team Manager, to express your interest and ask any questions you may have about the role.
How to prepare for a job interview at Orkney Islands Council
✨Show Your Passion for Visitor Services
Make sure to express your enthusiasm for working in a museum environment. Share any relevant experiences that highlight your love for engaging with visitors and promoting cultural heritage.
✨Demonstrate Leadership Skills
Since the role involves supervising Visitor Services Assistants, be prepared to discuss your leadership style. Provide examples of how you've successfully managed a team or handled challenging situations in a busy public environment.
✨Highlight Your Problem-Solving Abilities
The position requires ensuring the security and safety of collections. Be ready to talk about how you've approached problem-solving in past roles, especially in high-pressure situations.
✨Discuss Income Generation Ideas
A key priority for this role is increasing income through donations and retail development. Come prepared with innovative ideas or strategies you could implement to help grow the museum's revenue.
