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- Tasks: Oversee nightly hotel operations, ensuring guest safety and comfort from 10:30 PM to 7 AM.
- Company: De Vere Tortworth Court is a stunning Grade II listed mansion hotel in South Gloucestershire.
- Benefits: Enjoy £27,500 salary, free meals, leisure access, and a paid day off for your birthday!
- Why this job: Join a passionate team, create memorable experiences, and enjoy unique perks like discounted stays.
- Qualifications: Hospitality or customer service experience preferred; night shift experience is a plus.
- Other info: Live-in accommodation available; great career progression opportunities and fun team events!
The predicted salary is between 22750 - 30250 £ per year.
De Vere Tortworth Court
De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Orangery, 2 Food & Beverage outlets, a seasonal outdoor Tipi and a Leisure Club & Spa offering treatments.
Your commute : we're just a short way from J14 of the M5 and commutable by car from both Bristol and Gloucester.
At De Vere , we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Assistant Night Manager – Live in available
Do you have what it takes to ensure De Vere Beaumont Estate runs smoothly during the night shift?
De Vere Tortworth Court i n Wotton under Edge are seeking an Assistant Night Manager to join the team. This role is pivotal in overseeing the nightly hotel operation, runs smoothly, ensuring the safety and comfort of our guests, and maintaining our high standards of service.
In return this role offers £27,500 per annum plus excellent benefits including free use of leisure facilities, meals on duty, an annual complimentary 2 night stay with dinner at a De Vere Hotel plus additional stays for only £50 and a paid day off your birthday in addition to your holidays.
As Assistant Night manager you will l ook after our guests and the Hotel between the hours of 10.30pm and 7am, 5 nights out of 7 each week. You will complete the night audit, check guests in and out of the hotel as required, complete hotel walkarounds throughout the night ensuring security and safety, and deal with any issues or complaints occurring overnight.
You will be on duty with at least one other member of the night team and our events team members will often be on site until the early hours of the morning when we have weddings/events taking place.
Would this role suit you?
• Do you have experience of working during night hours and would this suit your lifestyle?
• Do you have hospitality experience or experience in a customer service role?
• Do you enjoy talking to people and delivering high standards of service?
• Would you feel confident working at night in a large Hotel with one other colleague and taking responsibility for our guests health & safety?
If the answer to these questions is yes, then we would welcome you to apply!
Benefits:
The Pay & Benefits:
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Assistant Night Manager.
- £27,500 per year plus service Charge to help boost your earnings and reward you for the service you deliver
- Live In Accommodation Available
- Free meals on duty in our colleague dining facilities
- Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
- We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
- As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
- Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
- 31 days holiday each year (increasing annually up to 33 days)
- Venue closure over the Christmas period allowing you time off to enjoy the festive season
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
- Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
- Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
Assistant Night Manager - Live in available employer: De Vere Tortworth Court
Contact Detail:
De Vere Tortworth Court Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Night Manager - Live in available
✨Tip Number 1
Familiarize yourself with the unique features of De Vere Tortworth Court. Understanding the hotel's history and its offerings will help you connect with the team and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Highlight any previous experience you have working night shifts or in hospitality. Being able to discuss specific scenarios where you ensured guest safety and comfort during late hours will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle guest complaints or emergencies during the night. Sharing examples of your problem-solving skills and ability to remain calm under pressure will show that you're ready for the responsibilities of the role.
✨Tip Number 4
Engage with current employees or read reviews about the hotel culture. This will give you insights into the team dynamics and help you express how you can contribute positively to the work environment during your application process.
We think you need these skills to ace Assistant Night Manager - Live in available
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasize any previous roles that involved night shifts or managing operations during late hours.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to providing excellent service. Mention specific examples of how you've handled guest concerns or ensured safety in previous roles.
Showcase Your Availability: Clearly state your availability for night shifts in your application. This role requires working from 10:30 PM to 7 AM, so it's important to demonstrate that you are comfortable with this schedule.
Highlight Teamwork Skills: Since you'll be working with at least one other colleague during the night shift, emphasize your ability to work well in a team. Provide examples of successful collaborations in past positions.
How to prepare for a job interview at De Vere Tortworth Court
✨Show Your Night Shift Experience
Make sure to highlight any previous experience you have working night shifts. Discuss how you managed your time and responsibilities during those hours, as this role requires someone who is comfortable and effective during the night.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in past roles. Since this position involves ensuring guest comfort and safety, showcasing your ability to handle guest inquiries and complaints will be crucial.
✨Familiarize Yourself with Hotel Operations
Research the specific operations of De Vere Tortworth Court. Understanding their services, amenities, and unique features will help you answer questions confidently and show your genuine interest in the hotel.
✨Emphasize Teamwork and Communication
Since you'll be working with at least one other colleague during the night shift, discuss your teamwork skills. Share experiences where effective communication was key to resolving issues or ensuring smooth operations.
