Level 3 IT Technician with a MSP background is required by my client, an MSP based in Newcastle. They are looking for someone who can handle escalated support requests, manage client IT systems, and contribute to project work, whilst ensuring exceptional customer support and SLA obligations are met.
Responsibilities:
- Provide technical support and maintain clients' IT assets and systems.
- Deliver excellent customer service.
3rd Line Engineer employer: Pardoe Wray
Join a dynamic Managed Service Provider in Newcastle, where we prioritise employee growth and development through continuous training and mentorship. Our collaborative work culture fosters innovation and teamwork, ensuring that you not only meet client needs but also thrive in your career. Enjoy competitive benefits and the unique opportunity to work in a vibrant city known for its rich history and community spirit.
Contact Detail:
Pardoe Wray Recruiting Team