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- Tasks: Lead the team in providing exceptional service at the Gallery Restaurant.
- Company: Join the vibrant Sketch team known for its luxury dining experience.
- Benefits: Enjoy competitive pay, overtime opportunities, and a dynamic work environment.
- Why this job: Be part of a lively team that values friendly service and luxury dining.
- Qualifications: Experience in hospitality and a passion for delivering excellent customer service.
- Other info: Work 5 days a week with a total of 44 hours, plus overtime pay.
The predicted salary is between 36600 - 36600 £ per year.
5 -days / week 44 hours per week + overtime paid
Earnings from £36,600 + overtime (based on 44 hours – £16 per hour)
What is my role as Head Waiter / Head Waitress?
The Head Waiter/Head Waitress works alongside the Sketch team in the Gallery Restaurant.
The Head Waiter/ Head Waitress needs to be capable to offer a lively friendly service and support the rest of the team in giving that luxury friendly experience.
We are offering this opportunity in a quality environment respecting employees and plan your development with us.
Previous experience in a full service bar/restaurant is a requirement. Other entry level roles are also available if you do not have that experience.
What does Sketch offer to a Head Waiter/Head Waitress?
– Development to Assistant Manager
– Salary increases (after 6,15,24 months and more)
– Fair pay for every worked hour
– Paid Holiday increase (every year)
– Paid day off on your birthday
– Refer a Friend £500 Bonus program
– Free Staff Food & Drinks Unlimited
– Uniforms provided and cleaned
– Employee Assistance Program & Support 24h/7
– Sketch 25% Discount
– Shops discounts on Oxford Street and Regent Street
What is Sketch?
Sketch is a unique place with five restaurants and bars conceived by restaurateur Mourad Mazouz. instagram.com/sketchlondon/
It was opened in 2002 and has been an internationally recognised name for the food, drinks and experience it offers to guests.
Sketchs culture is creative and dynamic, innovative, and ambitious.
We value our staff members, coming from diverse backgrounds, and strive to lead the hospitality industry when it comes to working conditions and fair pay.
We offer extensive training to develop our future managers from within to become London future hospitality leaders
AMRT1_UKCT
Head Waiter/waitress employer: Sketch UK
Contact Detail:
Sketch UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/waitress
✨Tip Number 1
Make sure to showcase your experience in providing exceptional customer service. Highlight any previous roles where you led a team or managed a busy dining environment, as this will demonstrate your capability to thrive in a luxury setting.
✨Tip Number 2
Familiarize yourself with the menu and beverage offerings of the restaurant. Being knowledgeable about the dishes and drinks will not only impress during the interview but also show your commitment to delivering a high-quality dining experience.
✨Tip Number 3
Emphasize your ability to work collaboratively with a team. Share examples of how you've supported colleagues in previous roles, as teamwork is essential in creating that lively and friendly service atmosphere.
✨Tip Number 4
Prepare to discuss how you handle challenging situations or difficult customers. Providing specific examples of your problem-solving skills will demonstrate your readiness for the fast-paced environment of a head waiter/waitress.
We think you need these skills to ace Head Waiter/waitress
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Head Waiter/Waitress position. Understand the responsibilities and expectations, such as providing lively and friendly service.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in hospitality or similar roles. Mention specific instances where you provided excellent customer service or led a team.
Showcase Your Personality: Since the role requires a friendly and lively demeanor, let your personality shine through in your application. Use a warm tone in your cover letter to convey your enthusiasm for the position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at Sketch UK
✨Show Your Personality
As a Head Waiter/Waitress, a lively and friendly demeanor is essential. Make sure to showcase your personality during the interview, as this role requires you to connect with guests and create a welcoming atmosphere.
✨Demonstrate Teamwork Skills
Highlight your ability to work well with others. The role involves supporting the team, so share examples of how you've successfully collaborated in previous positions to enhance service quality.
✨Understand the Luxury Service Standard
Familiarize yourself with what luxury service means. Be prepared to discuss how you would maintain high standards of service and ensure that every guest feels valued and attended to.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as difficult customers or busy service periods. Think through your responses in advance to demonstrate your problem-solving skills and composure under pressure.
