Parts Advisor

Parts Advisor

Northampton Full-Time 22400 - 39200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Parts Advisor, managing stock and assisting customers daily.
  • Company: Be part of a leading car dealership in Northampton with a strong reputation.
  • Benefits: Enjoy a competitive salary, health insurance, and a supportive benefits platform.
  • Why this job: This role offers hands-on experience in a dynamic environment with great team culture.
  • Qualifications: Experience with DMS systems and strong customer service skills are essential.
  • Other info: Work Monday to Friday with occasional Saturday shifts; perfect for balancing studies.

The predicted salary is between 22400 - 39200 £ per year.

PARTS ADVISOR Basic Salary: Up to £28,000 OTE: Up to £35,000 Working Hours: Mon – Fri 08:00am – 17:30pm, 1 in 3 Saturdays 08:30am – 12:30pm Location: Northampton   Benefits: Strong benefits platform, including health insurance.   A main Car Dealership is seeking an experienced Parts Advisor to join their team.   Responsibilities of a Parts Advisor ·Working on the front and back counter (Trade, Retail and Workshop) ·Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. ·Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor ·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System ·Front and back counter (Trade and Retail) ·Strong customer service skills ·Confident in sales If you are interested in this Parts Advisor role, please contact Liam @ Auto Skills and quote job number: 50887

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Contact Detail:

Auto Skills UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor

✨Tip Number 1

Familiarise yourself with the specific DMS systems mentioned in the job description, like Kerridge or Pinnacle. Having a solid understanding of these systems will give you an edge during interviews and show that you're ready to hit the ground running.

✨Tip Number 2

Brush up on your customer service skills, as this role heavily relies on interacting with clients. Consider role-playing scenarios with friends or family to practice handling various customer inquiries and complaints effectively.

✨Tip Number 3

Research the main car dealership's reputation and values. Understanding their business model and customer base can help you tailor your responses during any interviews, demonstrating that you’re genuinely interested in being part of their team.

✨Tip Number 4

Network with current or former Parts Advisors in the industry. They can provide valuable insights into the role and may even offer tips on how to stand out during the hiring process. Plus, personal connections can sometimes lead to job referrals!

We think you need these skills to ace Parts Advisor

Knowledge of Kerridge / 1 Link / Pinnacle systems or similar DMS
Stock Management
Customer Service Skills
Sales Confidence
Communication Skills
Ability to Handle High Volume Calls
Attention to Detail
Problem-Solving Skills
Time Management
Teamwork
Product Knowledge of Vehicle Parts and Accessories

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor. Include specific examples of your work with DMS systems like Kerridge or Pinnacle, and emphasise your customer service skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to manage stock control effectively. Mention your experience in handling high volumes of calls and how you excel in both trade and retail environments.

Highlight Relevant Skills: In your application, clearly outline your skills related to sales and customer service. Use bullet points to make it easy for the hiring manager to see your qualifications at a glance.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Parts Advisor role.

How to prepare for a job interview at Auto Skills UK

✨Know Your Systems

Familiarise yourself with Kerridge, 1 Link, or Pinnacle systems before the interview. Being able to discuss your experience with these DMS systems will show that you are prepared and knowledgeable about the tools you'll be using.

✨Demonstrate Customer Service Skills

Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you resolved issues or went above and beyond for a customer, as this is crucial for a Parts Advisor.

✨Showcase Your Sales Confidence

Be ready to discuss your sales experience and how you approach selling vehicle parts. Think of specific instances where you successfully upsold or met sales targets, as this will demonstrate your confidence in a sales environment.

✨Prepare for High-Volume Calls

Since the role involves handling a high volume of calls, think about how you manage time and prioritise tasks. Be prepared to discuss strategies you use to stay organised and efficient while dealing with multiple inquiries.

Parts Advisor
Auto Skills UK
Location: Northampton
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