Head Bartender

Head Bartender ***luxury hotel in London***

Incredible benefits

We are seeking an enthusiastic Head Bartender to join our family! This is a fantastic opportunity for someone who thrives in a close-knit, intimate team environment and enjoys delivering exceptional, personalized service.

As Head Bartender, you will be the face of the bar, leading from the front and creating memorable guest experiences through engaging interactions and warm hospitality. You will take the lead during your shifts, often working independently to ensure smooth bar operations while being an exceptional host. This role is not just about making drinks; its about being front and centre, welcoming guests, making connections, and delivering top-notch service. With just two team members covering Food & Beverage during the evenings, you will have a unique opportunity to put your own stamp on the bar. Creativity is encouragedwhether its curating an exciting cocktail menu, enhancing the guest experience, or introducing new ideas to elevate the bars offerings.

Location: The Egerton House Hotel, London

Employment type: Full-time

Working pattern : Shift work 5 days on 2 days off

Salary : Competitive salary depending on experience + incentives

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.

The Egerton House Hotel part of Red Carnation Hotels, is a luxury five star town house hotel with 28 bedrooms and suites. The drawing room is where the fabulous range of Afternoon Teas are served and the intimate bar is world famous for its Martini cocktails. Located in one of London's most prestigious areas on a quiet tree-lined street in the heart of fashionable Knightsbridge, within walking distance of Harrods and the V&A Museum the Egerton House Hotel is know for it's Pet Afternoon Tea.

Key Responsibilities of a Head Bartender:

• Design and update the bar's drink menu in collaboration with management, incorporating seasonal ingredients and trends.
• Work across all areas of the bar.
• Organise and oversee bar-related events, such as special promotions, to attract and retain customers.
• Mix and serve drinks to customers, adhering to the establishment's precipices and standards.
• Prepare drinks, cocktails, and food service.
• Ensure the bar area complies with health and safety regulations.
• Have a strong menu knowledge and being able to make recommendations.
• Resolve guest complaints and issues ensuring a positivist experiencing.

What are we looking for?

• Previous experience in a similar role within a hotel or hospitality setting.
• Strong communication skills to engage with both team members and guests effectively.
• Attention to detail to craft high-quality beverages and provide exceptional service.
• Able to work interdependently and maintain excellent level of guest interaction.
• A positive attitude toward mentoring and supporting the development of the team.
• A passion for creating a warm, welcoming environment for guests.
• Creativity and enthusiasm for developing unique, personalized bar offerings.

What's in it for you?

• Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
• Excellent service charge added to your salary every month.
• Professional, award winning learning and development opportunities from day one.
• Fantastic recommend a friend and family bonus scheme worth up to £600.
• Enhanced paid maternity leave & paternity leave.
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
• Discounted accommodation rates at Red Carnation Hotels worldwide.
• Two paid volunteering days each year, because we care about our community Access to immediate Employee Assistance Programme, because we care about our employees.
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel.
• Global Employee Appreciation Party, where we get to celebrate our incredible teams.
• Free meals on duty.
• Complimentary uniform and dry-cleaning services.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK.

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