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- Tasks: Join our SACM team to manage IT assets from procurement to disposal.
- Company: Be part of a leading banking organization focused on top-notch IT service management.
- Benefits: Enjoy remote work flexibility with occasional office visits for workshops.
- Why this job: Make a real impact in asset management while developing your skills in a dynamic environment.
- Qualifications: Experience in Asset Management and ServiceNow is essential; ITIL knowledge is a plus.
- Other info: This role offers exciting projects and career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Excellent opportunity for an ITAM Specialist to join leading banking organisation to to ensure their Service, Asset & Configuration Management (SACM) function is best in class.
SACM is a crucial process in IT Service Management (ITSM) that ensures the optimal management of IT assets throughout their lifecycle. They are looking for a dynamic asset specialist with a focus on HAM expertise to join their busy SACM team in TOCS.
This is your chance to make a significant impact, develop your skills, and shape the future of asset management for the organisation.
What You'll Be Doing:
- Supporting development of lifecycle processes from procurement to disposal.
- Asset baselining and normalisation.
- Configuring and optimising ServiceNow Asset and HAM PRO modules.
- Implementing and executing verification processes, stock audits, and reporting solutions.
- Driving process improvements and ensuring data accuracy and compliance.
- Developing training materials and acting as the primary point of contact for asset management.
Experience required:
- Extensive experience in designing, implementing, and improving Asset (HAM) management at scale.
- Hands-on experience in ServiceNow, specifically in managing the Asset and/or HAM modules.
- Strong understanding of complex enterprise IT technologies (servers, databases, networks, storage, virtualization).
- Familiarity with ITIL principles (ITIL v4 certification preferred but not mandatory).
- Strong analytical skills and a proactive approach to problem-solving.
- Proficiency in developing and executing dashboards, controls, KPIs, and reporting (preferably in ServiceNow; SharePoint and Power BI experience is a plus).
- Excellent verbal and written communication skills to engage stakeholders at all levels.
Desirable experience:
- Knowledge of Configuration Management (CMDB) or Software Asset Management (SAM).
Location: UK based – Remote working with occasional travel to local office if required for workshops.
This is a fantastic opportunity to join a dynamic team, contribute to exciting projects, and grow your career. If you're passionate about asset management and ready for a new challenge, apply today!
ITAM Specialist employer: Eden Scott
Contact Detail:
Eden Scott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITAM Specialist
✨Tip Number 1
Make sure to highlight your hands-on experience with ServiceNow, especially in managing the Asset and HAM modules. This is crucial for the role, so be ready to discuss specific projects where you've successfully implemented or improved these systems.
✨Tip Number 2
Familiarize yourself with ITIL principles, as they are essential for this position. Even if you don't have the certification, demonstrating your understanding of ITIL v4 concepts can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your analytical skills by discussing how you've used data to drive process improvements in previous roles. Be ready to provide examples of dashboards, KPIs, or reporting solutions you've developed.
✨Tip Number 4
Since communication is key in this role, think about how you've engaged stakeholders at various levels in past projects. Be prepared to share specific instances where your communication skills made a positive impact on asset management initiatives.
We think you need these skills to ace ITAM Specialist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the ITAM Specialist position. Understand the key responsibilities and required skills, especially focusing on Asset Management (HAM) and ServiceNow experience.
Tailor Your CV: Customize your CV to highlight relevant experience in asset management, particularly any hands-on work with ServiceNow and ITIL principles. Use specific examples that demonstrate your expertise in managing IT assets throughout their lifecycle.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for asset management and your proactive approach to problem-solving. Mention how your skills align with the company's goals and how you can contribute to their SACM function.
Highlight Analytical Skills: In your application, emphasize your strong analytical skills and experience in developing dashboards, controls, and reporting solutions. Provide examples of how you've driven process improvements and ensured data accuracy in previous roles.
How to prepare for a job interview at Eden Scott
✨Show Your Expertise in Asset Management
Be prepared to discuss your extensive experience in designing and implementing Asset Management (HAM) processes. Highlight specific projects where you improved asset management at scale, and be ready to share metrics that demonstrate your impact.
✨Demonstrate ServiceNow Proficiency
Since hands-on experience with ServiceNow is crucial for this role, come equipped with examples of how you've configured and optimized the Asset and HAM modules. Discuss any challenges you faced and how you overcame them.
✨Understand ITIL Principles
Even though ITIL v4 certification is not mandatory, having a solid understanding of ITIL principles will set you apart. Be ready to explain how these principles apply to asset management and how you've implemented them in past roles.
✨Prepare for Stakeholder Engagement
Excellent communication skills are essential for this position. Think of examples where you've successfully engaged stakeholders at various levels. Practice articulating complex technical concepts in a way that is accessible to non-technical audiences.
