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For Companies At a Glance
- Tasks: Provide onsite support, troubleshoot networks, and manage service requests.
- Company: Join a leading Cisco partner in the UK with a huge client base.
- Benefits: Enjoy a competitive salary, hybrid work options, and on-call pay.
- Why this job: Gain hands-on experience with cutting-edge technology and work directly with stakeholders.
- Qualifications: CCNP certified or equivalent experience in Cisco LAN environments required.
- Other info: Be part of an on-call team and upskill in ISE and DNA.
The predicted salary is between 39000 - 52000 £ per year.
Job Description
NOC (Onsite) Engineer – CCNP, LAN, Wireless, ISE, Firewalls – Edinburgh – £45,000 – £50,000 plus on call
Are you a skilled network engineer looking to work for a Leading Cisco Partner?
Do you want to work directly with stakeholders at a huge client?
We are working with arguably the biggest Cisco partner in the UK to find an Onsite Engineer atone of their flagship clients. You will be providing onsite support, working with multiple different stakeholders, delivering great service and utilising expert skills to resolve issues as and when they arise.
You will be working on incidents, problems and managing service or change requests. You will then update via an ITSM and also be part of the On call team for escalation above 2nd line. Working on Routers and Switches in a LAN environment and can upskill with ISE and DNA if you don't already have a strong knowledge of this. You will be troubleshooting the wireless network and configuring and troubleshooting Firewalls.
Key Skills:
- CCNP certified (or at least operating at this level)
- experience working in a Cisco LAN environment
- Configuring and troubleshooting Routers and Switches – 90's series
- Wireless troubleshooting
- Configuring and troubleshooting Firewalls
- ISE/DNA (nice to have)
- On call 1 in 4
- ITIL/Change management processes.
- Manage and resolve tickets efficiently and update via an ITSM
You will be working a hybrid role – onsite as and when it requires – more so at the start while you familiarise yourself with the site and get your bearing on the devices and cabinets. Once you are up and running you will be more homebased.
NOC (Onsite) Engineer – CCNP, LAN, Wireless, ISE, Firewalls – Edinburgh – £45,000 – £50,000 plus on call
NOC (Onsite) Engineer - CCNP, LAN, Wireless, ISE, Firewalls - Edinburgh - £45,000 - £50,000 + oncall employer: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Contact Detail:
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC (Onsite) Engineer - CCNP, LAN, Wireless, ISE, Firewalls - Edinburgh - £45,000 - £50,000 + oncall
✨Tip Number 1
Make sure to familiarize yourself with the specific technologies mentioned in the job description, especially Cisco routers and switches. Having hands-on experience or relevant projects to discuss can really set you apart during the interview.
✨Tip Number 2
Network with professionals in the industry, particularly those who work with Cisco products. Engaging with them on platforms like LinkedIn can provide insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare for technical questions that focus on troubleshooting scenarios related to LAN environments and firewalls. Practicing these scenarios can help you demonstrate your problem-solving skills effectively.
✨Tip Number 4
Since this role involves working with multiple stakeholders, practice your communication skills. Being able to explain technical issues in a clear and concise manner will be crucial in your interactions.
We think you need these skills to ace NOC (Onsite) Engineer - CCNP, LAN, Wireless, ISE, Firewalls - Edinburgh - £45,000 - £50,000 + oncall
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to emphasize your CCNP certification and experience in a Cisco LAN environment. Mention specific skills like configuring and troubleshooting routers, switches, and firewalls, as these are crucial for the role.
Showcase Problem-Solving Abilities: Provide examples of how you've managed incidents and resolved issues in previous roles. Highlight your experience with ITSM tools and your ability to work under pressure, especially in an on-call capacity.
Tailor Your CV: Customize your CV to reflect the job description closely. Use keywords from the job listing, such as 'wireless troubleshooting' and 'ITIL/change management processes', to ensure your application stands out.
Craft a Strong Cover Letter: Write a cover letter that not only summarizes your qualifications but also expresses your enthusiasm for working with a leading Cisco partner. Mention your willingness to learn and adapt, especially regarding ISE and DNA technologies.
How to prepare for a job interview at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
✨Showcase Your Technical Skills
Be prepared to discuss your experience with CCNP-level networking, specifically in configuring and troubleshooting routers and switches. Highlight any relevant projects or scenarios where you successfully resolved network issues.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about how you handle incidents and problems. Prepare examples that showcase your analytical skills and your approach to managing service requests efficiently.
✨Familiarize Yourself with ITIL Processes
Since the role involves ITSM and change management, brush up on ITIL principles. Be ready to discuss how you've applied these processes in previous roles to manage tickets and changes effectively.
✨Prepare for On-Call Scenarios
As part of the on-call team, you may face high-pressure situations. Think of examples where you've successfully managed urgent issues and how you prioritize tasks under pressure.
