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For Companies At a Glance
- Tasks: Welcome residents and visitors, manage calls, and handle admin tasks.
- Company: Barchester is a leading care home provider focused on quality and compassion.
- Benefits: Enjoy competitive pay, free training, profit sharing, and discounts.
- Why this job: Make a real difference in people's lives while working in a friendly environment.
- Qualifications: No formal qualifications needed, just great communication skills and a caring attitude.
- Other info: Join a team that values your contribution and offers growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
ABOUT THE ROLE As a Receptionist at a Barchester care home, you\’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you\’ll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You\’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You\’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you\’d like to use your administration and people skills in an organisation that provides the quality care you\’d expect for your loved ones, this is a rewarding place to be.
Receptionist - Care Home employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Care Home
✨Tip Number 1
Finde heraus, was die Werte und die Kultur von Barchester ausmacht. Wenn du in deinem Gespräch zeigst, dass du diese Werte teilst und verstehst, wird das einen positiven Eindruck hinterlassen.
✨Tip Number 2
Bereite dich darauf vor, Beispiele für deine Kommunikationsfähigkeiten zu geben. Überlege dir Situationen, in denen du erfolgreich mit Menschen interagiert hast, um deine Eignung für die Rolle zu unterstreichen.
✨Tip Number 3
Zeige dein Interesse an der Pflegebranche. Informiere dich über aktuelle Trends und Herausforderungen im Bereich der Altenpflege, um während des Gesprächs fundierte Fragen stellen zu können.
✨Tip Number 4
Praktiziere deine Telefonkommunikation. Da du oft Anrufe entgegennehmen wirst, ist es wichtig, dass du sicher und freundlich am Telefon auftrittst. Übe mit Freunden oder Familienmitgliedern, um dein Selbstvertrauen zu stärken.
We think you need these skills to ace Receptionist - Care Home
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Receptionist position. Understand the key responsibilities and the qualities that Barchester is looking for in a candidate, such as professionalism, caring attitude, and strong communication skills.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize any previous customer service or administrative roles, and showcase your ability to create a welcoming environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention specific reasons why you want to work at Barchester and how your personal values align with their mission of providing quality care.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for a Receptionist role.
How to prepare for a job interview at Barchester Healthcare
✨Show Your Warmth
As a Receptionist, your ability to create a welcoming atmosphere is crucial. Practice greeting people with a smile and a friendly tone, as this will reflect your caring nature and help put visitors at ease.
✨Demonstrate Strong Communication Skills
Since you'll be the first point of contact, it's important to showcase your communication skills during the interview. Be clear and articulate in your responses, and don't hesitate to ask questions to show your engagement.
✨Highlight Your Organizational Skills
The role involves various administrative tasks, so be prepared to discuss how you manage your time and stay organized. Share examples from past experiences where you successfully handled multiple responsibilities.
✨Express Genuine Interest in Residents
Make sure to convey your passion for working with people, especially the elderly. Discuss why you want to work in a care home and how you plan to make every resident feel valued and at home.
