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For Companies At a Glance
- Tasks: Support the Sales and Reservations team with administration and booking inquiries.
- Company: Join Ascott Hospitality, a trusted global leader in diverse accommodation offerings.
- Benefits: Enjoy career growth, travel allowances, and perks like discounts from day one.
- Why this job: Be part of a dynamic team focused on personal development and positive brand representation.
- Qualifications: Previous sales experience and strong communication skills are essential.
- Other info: Relocation support and staff rates available after probation.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team.
You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties.
As our Sales Coordinator, you will be responsible for:
- Tracking each sales opportunity to close successfully
- Acting as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleagues
- Coordinating requests for groups and long stays proposals for EU properties
- Being responsible for groups and long stays enquiries and all related administration
- Ensuring all groups related tasks are completed communicated to the appropriate hotel departments
- Keeping property information relating to customer requirements, interests and market activities up to date
- Using Salesforce to input, maintain and plan targeted sales activity
- Building relationships with the bookers in order for them to return
- Handling, converting and closing enquiries to successful conclusion within agreed service levels
- Driving up-selling of rooms, supporting companys performance
- Liaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managed
- Providing cover and support for the other Sales Coordinators and Reservations Agents when required
- Previous experience working in a relevant sales environment
- Effective communication skills
- Good administrative and organisational skills
- Opera Cloud/RMS PMS experience desirable
- Guest service and Relationship Management focused
This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and we offer:
- Genuine career opportunities within our business
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
- A travel allowance for every day you work to contribute to your commuting cost
- A PERKBOX subscription with benefits, retail discounts and savings available from your first day
- Employee Assistance Programme
- Refer a Friend bonus
- Employee Recognition Awards Ceremony and company team parties
- Once you pass your probation, a special staff rate when staying in our European properties
- Staff incentives when you and your team perform
- (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging
About Us
At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
A trusted hospitality company, Ascotts presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences,colivingproperties,hotelsand independent senior living apartments. Ascott's award-winning hospitality brands includeAscott,Citadines,lyf,Oakwood,Somerset,The Crest Collection,The Unlimited Collection,Fox,Harris,POP!,Preference,Quest,VertuandYello. Through Ascott Star Rewards (ASR), Ascotts loyalty programme, members enjoy exclusive privileges and offers at participating properties.
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Sales Coordinator employer: Ascott Hospitality Management UK Ltd.
Contact Detail:
Ascott Hospitality Management UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarize yourself with Salesforce, as it's a key tool for tracking sales opportunities. Consider taking an online course or tutorial to boost your confidence in using this platform effectively.
✨Tip Number 2
Build your knowledge about the hospitality industry and the specific properties under Ascott. Understanding their unique selling points will help you communicate effectively and act as a positive ambassador.
✨Tip Number 3
Practice your communication skills by engaging in role-playing scenarios. This can help you prepare for handling inquiries and building relationships with bookers, which is crucial for closing sales.
✨Tip Number 4
Network with professionals in the hospitality sector. Attend industry events or join relevant online groups to connect with others who can provide insights and potentially refer you to opportunities.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales coordination and administration. Emphasize any previous roles where you successfully managed customer relationships and sales opportunities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention specific experiences that demonstrate your ability to handle enquiries and support a sales team effectively.
Highlight Relevant Skills: In your application, clearly outline your administrative and organizational skills. If you have experience with Salesforce or similar systems, be sure to mention it as it is desirable for this position.
Showcase Your Customer Service Focus: Demonstrate your guest service and relationship management focus in your application. Provide examples of how you've successfully built relationships with clients or colleagues in past roles.
How to prepare for a job interview at Ascott Hospitality Management UK Ltd.
✨Show Your Sales Experience
Be ready to discuss your previous sales roles and how they relate to the responsibilities of a Sales Coordinator. Highlight specific examples where you successfully closed deals or managed client relationships.
✨Demonstrate Communication Skills
Effective communication is key in this role. Prepare to showcase your ability to interact positively with clients and colleagues. You might want to share instances where your communication skills led to successful outcomes.
✨Familiarize Yourself with Salesforce
Since using Salesforce is part of the job, make sure you understand its basic functionalities. If you have experience with it, be prepared to discuss how you've used it to track sales opportunities or manage customer information.
✨Emphasize Organizational Skills
As a Sales Coordinator, you'll need strong organizational abilities. Think of examples that demonstrate how you manage multiple tasks efficiently, especially in a fast-paced environment.
