Human Resources Manager
Human Resources Manager

Human Resources Manager

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead HR functions for exciting events across Europe, from recruitment to performance management.
  • Company: Join NEON, a global leader in creating unforgettable experiential entertainment with major partnerships.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration on amazing projects.
  • Why this job: Be part of a creative team that shapes memorable experiences for millions worldwide.
  • Qualifications: 8-10 years in HR management, preferably in events; strong leadership and communication skills required.
  • Other info: This role is based in London and involves working closely with international teams.

The predicted salary is between 43200 - 72000 £ per year.

About NEON

NEON is a global leader in creating and producing experiential entertainment. NEON enjoys worldwide partnerships with The Walt Disney Company and Marvel Entertainment for Marvel Avengers S.T.A.T.I.O.N. and Marvel Avengers Station: Evolution, 20th Century Studios for AVATAR: The Exhibition, Hasbro for Transformers: The Experience, NBCUniversal for Jurassic World: The Exhibition, and Lionsgate for The Hunger Games: The Exhibition. It also has a partnership with Warner Bros. Themed Entertainment to produce two brand-new, unique global touring themed art experiences namely Harry Potter: Visions of Magic that premiered in Cologne, Germany, in December 2023, and a DC inspired experience slated to debut in 2025. The Company also partners with the governments of Egypt and Peru for their original artefact IP experiences, Ramses the Great & the Gold of the Pharaohs and Machu Picchu and the Golden Empires of Peru, respectively, plus authentic artefact tours Pompeii: The Exhibition, Mummies of the World: The Exhibition, and Victoria the T. Rex.

The Group’s IP experiences are powered by ANIMAX, a fully owned subsidiary and a world-class creative animatronics powerhouse that specializes in research and development, engineering and entertainment robotics, with state-of-the-art facilities located in Nashville, US, Wuxi, China and the Middle East.

NEON’s global partnerships have enabled the Group to bring compelling experiences that leave lasting memories to millions of visitors in more than 80 cities to date globally. For more information, please visit www.neonglobal.com.

Role Description

Based in London, the Senior HR Manager will support all of NEON\’s events and shows in Europe, overseeing the full range of HR functions while reporting operationally to Senior Management at the Group Level and Country head at local level. This role includes managing recruitment, employee relations, performance management, and compliance, ensuring alignment with both business objectives and venue-specific needs. The manager will also coordinate administrative operations, including office management and vendor relations, to ensure seamless event execution. Strong leadership, strategic planning, and the ability to manage dynamic, event-driven environments are essential for success in this role. This role also functionally reports into Group HR in Singapore.

Role Responsibilities

HR Management:

  • Lead the recruitment process from job posting to onboarding to attract top talent.
  • Oversee employee relations, performance management, and disciplinary actions.
  • Ensure compliance with labour laws, regulations, and company policies.
  • Implement HR strategies that align with the organization’s objectives.
  • Foster a positive and inclusive workplace culture.

Administrative Operations:

  • Manage day-to-day administrative operations, including office management, vendor relations, and facilities management.
  • Support the planning and execution of NEON\’s events and shows across Europe.
  • Coordinate with local Country Head to ensure seamless event delivery.
  • Handle logistics for meetings, site visits, and other venue-related activities.

Reporting and Communication:

  • Provide regular reports on HR metrics, employee performance, and administrative activities.
  • Maintain effective communication with all stakeholders, including internal teams and external partners.
  • Collaborate with local Country Head on operational needs and event requirements.

Strategic Planning:

  • Identify and implement process improvements to enhance operational efficiency.
  • Support the development and execution of long-term HR and administrative strategies.

Required Education and Experience:

  • Bachelor’s Degree or higher + equivalent work experience
  • 8-10 years of experience in HR management, preferably within the events or hospitality industry.
  • Experience working in large-scale venues or with complex event operations.
  • CIPD qualification or equivalent.
  • Strong knowledge of UK labour laws and HR best practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to manage multiple projects and work in a fast-paced, dynamic environment.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in HR software and Microsoft Office Suite.

Human Resources Manager employer: Neon

At NEON, we pride ourselves on being a global leader in experiential entertainment, offering our employees a dynamic and inclusive work culture that fosters creativity and collaboration. Based in London, the Human Resources Manager role provides unique opportunities for professional growth within a vibrant industry, supported by strong leadership and a commitment to employee development. Join us to be part of a team that creates unforgettable experiences while enjoying competitive benefits and the chance to work with renowned global partners.
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Contact Detail:

Neon Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Human Resources Manager

✨Tip Number 1

Familiarize yourself with NEON's unique events and partnerships. Understanding the specific experiences they create, like those with Disney and Marvel, will help you demonstrate your passion for the industry during interviews.

✨Tip Number 2

Highlight your experience in managing HR functions within dynamic environments. Since NEON operates in the fast-paced events sector, showcasing your ability to adapt and thrive under pressure will set you apart.

✨Tip Number 3

Network with professionals in the events and hospitality industry. Engaging with others who have experience in similar roles can provide valuable insights and potentially lead to referrals for the HR Manager position.

✨Tip Number 4

Stay updated on UK labour laws and HR best practices. Being well-versed in compliance will not only boost your confidence but also demonstrate your readiness to handle the responsibilities of the role effectively.

We think you need these skills to ace Human Resources Manager

HR Management
Recruitment and Onboarding
Employee Relations
Performance Management
Labour Law Compliance
Strategic HR Planning
Event Coordination
Office Management
Vendor Relations
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Attention to Detail
Project Management
Proficiency in HR Software
Microsoft Office Suite

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Human Resources Manager position at NEON. Understand the key responsibilities and required qualifications to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize your 8-10 years of HR management experience, particularly in the events or hospitality industry. Provide specific examples of how you've successfully managed recruitment, employee relations, and compliance.

Showcase Leadership Skills: Demonstrate your leadership abilities by including examples of how you've fostered a positive workplace culture and implemented HR strategies that align with business objectives. This is crucial for the role at NEON.

Tailor Your Application: Customize your cover letter to reflect your understanding of NEON's mission and values. Mention your familiarity with UK labour laws and your proficiency in HR software, as these are important for the role.

How to prepare for a job interview at Neon

✨Showcase Your HR Expertise

Make sure to highlight your extensive experience in HR management, especially within the events or hospitality industry. Be prepared to discuss specific examples of how you've successfully managed recruitment processes and employee relations in dynamic environments.

✨Demonstrate Strategic Thinking

Since the role involves strategic planning, come ready with ideas on how you would implement HR strategies that align with NEON's objectives. Think about process improvements you've made in previous roles and how they could apply here.

✨Understand the Company’s Partnerships

Familiarize yourself with NEON's global partnerships and the types of experiences they create. This knowledge will help you understand the company's culture and operational needs, allowing you to tailor your responses during the interview.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to manage multiple projects. Prepare scenarios from your past experiences where you successfully navigated challenges in HR management or event execution.

Human Resources Manager
Neon
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