At a Glance
- Tasks: Provide massage and body treatments to guests while ensuring their comfort and safety.
- Company: Join Delta Hotels by Marriott, a global leader in hospitality focused on seamless travel experiences.
- Benefits: Earn £14.52 per hour with opportunities for growth in a supportive team environment.
- Why this job: Be part of a dynamic team that values service excellence and personal development.
- Qualifications: Must have a state or regional massage license and at least 1 year of related experience.
- Other info: Embrace a diverse and inclusive workplace culture with a focus on professional growth.
Job Description
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
POSITION SUMMARY
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: State or Regional Massage License
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
AMRT1_UKCT
Beauty Therapist - Casual Contract - £14.52 per hour employer: Delta Hotels by Marriott Manchester Airport
Contact Detail:
Delta Hotels by Marriott Manchester Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Therapist - Casual Contract - £14.52 per hour
✨Tip Number 1
Familiarize yourself with the specific massage techniques and body treatments that Delta Hotels offers. This knowledge will not only help you during the interview but also show your genuine interest in their services.
✨Tip Number 2
Make sure to highlight any previous experience you have in a spa or hotel environment. Discuss how you’ve successfully handled guest interactions and maintained a professional atmosphere, as this aligns with Delta's focus on guest service.
✨Tip Number 3
Prepare to discuss how you handle challenging situations, such as inappropriate guest behavior. Familiarize yourself with Marriott's standard operating procedures so you can demonstrate your readiness to uphold their standards.
✨Tip Number 4
Show your commitment to ongoing education by mentioning any recent training or certifications you've completed. This will reflect your dedication to staying current in your field, which is essential for a role at Delta Hotels.
We think you need these skills to ace Beauty Therapist - Casual Contract - £14.52 per hour
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Beauty Therapist position. Understand the key responsibilities and required qualifications, such as the need for a state or regional massage license and at least one year of related work experience.
Tailor Your CV: Customize your CV to highlight relevant experience in beauty therapy. Emphasize any specific skills related to massage services, body treatments, and customer service that align with the expectations outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service and your ability to create a welcoming environment for guests. Mention your understanding of the importance of guest comfort and safety during treatments.
Highlight Certifications: Make sure to include any relevant certifications or licenses you hold in your application. This is crucial for demonstrating your qualifications and compliance with the requirements for the role.
How to prepare for a job interview at Delta Hotels by Marriott Manchester Airport
✨Show Your Passion for Wellness
Make sure to express your enthusiasm for beauty and wellness during the interview. Talk about your experiences in providing massage services and how you prioritize guest comfort and satisfaction.
✨Demonstrate Your Knowledge of Techniques
Be prepared to discuss various massage techniques and body treatments you are familiar with. Highlight any recent training or certifications that keep you updated on current practices in the industry.
✨Emphasize Guest Interaction Skills
Since this role involves direct interaction with guests, share examples of how you've successfully handled guest needs and inquiries in the past. Show that you can maintain a professional demeanor while being warm and welcoming.
✨Understand Company Standards
Familiarize yourself with Delta Hotels' service standards and values. During the interview, align your answers with their commitment to providing a seamless travel experience and exceptional service.