Service Desk Administrator

Service Desk Administrator

Full-Time 24000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Service Desk Administrator, providing top-notch support to our users daily.
  • Company: We're a dynamic company located in Buckingham, dedicated to excellent service and innovation.
  • Benefits: Enjoy a competitive salary, private health care, and ongoing training opportunities.
  • Why this job: This role offers a chance to grow your skills in a supportive environment while making a real impact.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
  • Other info: Full-time hours with a friendly team atmosphere await you!

The predicted salary is between 24000 - 25000 £ per year.

Job Description

Service Desk Administrator

Location: Buckingham, MK18 1WA
Salary: £24-25k, DOE + Benefits
Contract: Full Time, Permanent
Hours: 8:30 to 17:00 Monday to Thursday, 8:30 to 16:30 Friday

Service Desk Administrator – Benefits:

A competitive package, based on experience
Private Health Care for you and your family (available after the 6-month probationary period)
Training and support to develop skills and pro…

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Service Desk Administrator employer: VL Test systems Ltd

At our company, we pride ourselves on being an excellent employer, offering a competitive salary and a comprehensive benefits package that includes private health care for you and your family after the probation period. Our supportive work culture fosters employee growth through ongoing training and development opportunities, making it an ideal environment for those looking to advance their careers while enjoying a balanced work-life schedule in the beautiful location of Buckingham.
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Contact Detail:

VL Test systems Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Desk Administrator

✨Tip Number 1

Familiarize yourself with common IT service desk tools and software. Being knowledgeable about ticketing systems and remote support tools can give you an edge during the interview.

✨Tip Number 2

Brush up on your customer service skills. As a Service Desk Administrator, you'll be the first point of contact for users, so demonstrating excellent communication and problem-solving abilities is crucial.

✨Tip Number 3

Research StudySmarter's company culture and values. Understanding our mission and how we operate will help you align your answers during the interview and show that you're a good fit for our team.

✨Tip Number 4

Prepare for scenario-based questions. Think about past experiences where you've successfully resolved issues or handled difficult situations, as these examples will showcase your capabilities effectively.

We think you need these skills to ace Service Desk Administrator

Customer Service Skills
Technical Support
Problem-Solving Skills
Communication Skills
Time Management
Attention to Detail
ITIL Knowledge
Active Listening
Team Collaboration
Troubleshooting Skills
Multitasking Ability
Adaptability
Basic Networking Knowledge
Software Installation and Configuration

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Service Desk Administrator position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in IT support or service desk roles. Use specific examples to demonstrate your problem-solving skills and customer service abilities.

Craft a Strong Cover Letter: Write a personalized cover letter that explains why you are interested in the Service Desk Administrator role. Mention how your skills align with the company's needs and express your enthusiasm for the opportunity.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at VL Test systems Ltd

✨Understand the Role

Make sure you have a clear understanding of what a Service Desk Administrator does. Familiarize yourself with common tasks and responsibilities, such as troubleshooting technical issues and providing excellent customer service.

✨Showcase Your Communication Skills

As a Service Desk Administrator, you'll need to communicate effectively with both technical and non-technical users. Prepare examples of how you've successfully communicated complex information in the past.

✨Highlight Relevant Experience

Be ready to discuss your previous experience in IT support or customer service. Share specific examples of how you've handled challenging situations or resolved issues efficiently.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and the tools they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Service Desk Administrator
VL Test systems Ltd
V
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