Administrative Assistant

We provide high quality care and support to older people; people with physical and learning disabilities; people with mental health needs; dementia; carers and clients’ families. This extends to respite care for families and carers. We operate services across Bournemouth, Christchurch and Poole, ranging from Residential Homes, Day Services, Supported Living sites and Reablement Home Care.

The Reablement Service are a dedicated team, whose main goal is to enrich the lives of those living at home to ensure they maintain their independence and healthy living. The aim of the service is to enable and empower people to undertake their own daily living tasks, with the support of small aids, guidance and encouragement.

Key responsibilities will include:

• Responding to enquiries from clients, families, and professionals, ensuring they are directed to the appropriate team member or resource efficiently and courteously.
• Performing administrative tasks, including drafting letters, internal communication, reports, forms, and templates with accuracy and attention to detail.
• Managing and maintaining confidential records, including creating and interrogating data within specialised IT systems, ensuring data integrity and compliance with confidentiality requirements.
• Providing comprehensive office support services, such as organising filing systems, collecting and analysing manual data, managing stationery supplies, preparing accurate meeting minutes, and processing and verifying accounts and invoices.

The successful candidate should have:

• Strong organisational and time management skills.
• Good interpersonal skills with the ability to communicate effectively.
• Competent IT skills with experience using Microsoft systems including Word, Excel and Outlook.
• A minimum of GCSE grade C (or equivalent) in Mathematics and English is required.

What we offer:

• Career Progression: excellent opportunities to develop and learn.
• Generous Holiday Allowance: 26 days not including bank holidays, rising to 29 with length of service.
• Employee Assistance Programme: We offer a confidential, free of charge, support network. This service offers a 24/7 helpline and vital wellbeing services to support you whilst at work.
• Occupational Sick Pay: We offer an enhanced occupational sick pay scheme from your very first day with us, ensuring you’re cared for when you need it most.
• Company Contributory Pension Scheme, we contribute 3%.
• Blue Light discount eligibility (superb discounts on travel, leisure, entertainment and more).

Take the first step towards a fulfilling career with Tricuro. We can’t wait to welcome you to our growing team!