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For Companies At a Glance
- Tasks: Coordinate events and manage guest experiences with a focus on customer satisfaction.
- Company: Join Circles UK, a dynamic team dedicated to exceptional service in the events industry.
- Benefits: Enjoy a collaborative work environment and opportunities for professional growth.
- Why this job: Be part of a vibrant culture where your organizational skills make a real impact.
- Qualifications: Looking for motivated individuals with a passion for events and customer service.
- Other info: Leverage technology to enhance event coordination and guest experiences.
The predicted salary is between 28800 - 43200 £ per year.
JOB OVERVIEW
We are seeking a motivated and customer-focused meetings and events coordinator to join our dynamic team at Circles UK. The successful candidate will be responsible for providing exceptional guest experiences,managing and coordinating events, handling catering requirements, and setting up meeting rooms to meet client standards.This role involves leveraging technology to efficiently handle inquiries, coordinate services, and ensure a seamless customer journey.
Key Responsibilities
- Coordinating and managing events according to client expectations
- Managing catering requirements, including ordering and setup
- Setting up meeting rooms to meet client standards, including food and beverages
- Maintaining accurate records of event details and client communication
- Developing and implementing strategies to enhance guest experiences
- Replenishing breakout areas to maintain a high standard of service
- Manage online requests via email, chat, or bespoke platforms, ensuring timely and accurate resolution.
- Maintain up-to-date knowledge of available services, tools, and processes to offer informed recommendations.
- Monitor and track client interactions to ensure high satisfaction and identify areas for improvement.
- Adhere to company policies and service standards, maintaining a professional and client-centric approach at all times.
REQUIRED QUALIFICATIONS
- Passion for delivering exceptional service and taking responsibility within the team
- The ability to think outside the box and improve efficiencies in a guest environment
- Flexibility and adaptability in your approach
- Proven experience in an events coordinator role
- Strong written and verbal communication skills, with the ability to interact effectively across digital platforms.
- Proficiency in using digital tools and systems, such as CRM platforms, chat applications, and email.
- Excellent problem-solving skills and the ability to handle multiple tasks in a fast-paced environment.
- A client-focused mindset with a commitment to delivering outstanding service.
- High attention to detail and strong organisational skills.
- Flexibility to adapt to changing priorities and client needs.
WHAT WE CAN OFFER
As well as a competitive salary, we have the following employee benefits:
- 25 days holiday + bank holidays
- Have your birthday day off
- Employee assistance programme
- Cycle to work scheme
- Gym membership discounts
- Holiday purchase programme
- Long service awards
- Death in service x 3 salary
- Retailer discounts of up to 20%
- Scholarship scheme
THE TEAM
As a team we focus on delivering exceptional service, improving the user experience, and having a positive impact on the lives of our members, regardless of role and position. We are a dynamic and passionate team who are driven by service delivery, and all share the same vision of being amazing at what we do.
WHAT WE DO
Circles UK & Ireland are the global leader in designing and delivering employee engagement & workplace experience services for over 3 million customers annually. We combine our global insights with local knowledge, providing a bespoke experience whether you are in Paddington or Paris
WHO ARE WE?
Circles is the leader in designing, implementing, and executing customised employee engagement solutions. Our ability to deliver effective and measurable results for our clients is what drives us to be better, every day.
EQUAL OPPORTUNITY EMPLOYER
Circles UK Ltd values equality of opportunity for all. We are committed to applying our Equality, Diversity and InclusionPolicyat all stages ofrecruitmentand selection. We carry out shortlisting, interviewing and selection without regard to an applicant's age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation or trade union membership.
We celebrate diversity and are committed to creating an inclusive environment.
WHAT ARE YOU WAITING FOR?
If this sounds like you, we want to hear from you! Simply send us your CV with a cover letter if youre interested in applying for the role and joining our team!
AMRT1_UKCT
Meeting and Events Coordinator employer: Circles
Contact Detail:
Circles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting and Events Coordinator
✨Tip Number 1
Familiarize yourself with the latest event management software and tools. Being tech-savvy will not only help you stand out but also show that you can efficiently handle the technological aspects of the role.
✨Tip Number 2
Network with professionals in the events industry. Attend local networking events or join online groups to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Showcase your customer service skills during interviews. Prepare examples of how you've gone above and beyond for clients in past roles, as this is crucial for providing exceptional guest experiences.
✨Tip Number 4
Research Circles UK and understand their values and mission. Tailoring your conversation to align with their goals will demonstrate your genuine interest in the company and the role.
We think you need these skills to ace Meeting and Events Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Meeting and Events Coordinator position at Circles UK. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in event coordination or customer service. Use specific examples that demonstrate your ability to manage events and provide exceptional guest experiences.
Showcase Your Skills: Make sure to highlight your organizational skills, attention to detail, and proficiency with technology. Mention any relevant software or tools you are familiar with that can help in managing events efficiently.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Explain why you are a great fit for Circles UK and how your background aligns with their mission of providing exceptional guest experiences.
How to prepare for a job interview at Circles
✨Show Your Customer Focus
Emphasize your experience in providing exceptional guest experiences. Share specific examples of how you've gone above and beyond to meet client needs in previous roles.
✨Highlight Your Organizational Skills
Discuss your ability to manage multiple events simultaneously. Provide details on how you prioritize tasks and ensure that all aspects of an event are executed flawlessly.
✨Demonstrate Tech Savviness
Since the role involves leveraging technology, be prepared to talk about the tools and software you’ve used for event planning and coordination. Mention any experience with virtual event platforms or project management tools.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific challenges during events, such as last-minute changes or difficult clients. Practice your responses to demonstrate your problem-solving skills and adaptability.
