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For Companies At a Glance
- Tasks: Manage client relationships and oversee property developments while ensuring top-notch service.
- Company: Join a leading property management company in Edinburgh with a strong market presence.
- Benefits: Enjoy hybrid working, competitive salary, and a comprehensive benefits package.
- Why this job: Perfect for those who love fast-paced environments and want to make a real impact in property management.
- Qualifications: Experience in client relations is key; property background is a plus. Must be a people person!
- Other info: Full training provided; work hours are 9am-5pm, Monday to Friday.
The predicted salary is between 24000 - 42000 £ per year.
Job Description
A fantastic career opportunity working in Property Management with a market leading company in Edinburgh!
If you enjoy a fast paced role, have an interest in property/buildings and great customer service skills this is an excellent opening that’s open to candidates looking to 'career change'!
Due to continued growth our client is now recruiting for a Client Relationship Manager to oversee a portfolio of property developments acting as the main point contact for customers, ensuring high levels of service and strong client relationships are built.
Your key duties will include:
- Acting as the main point of contact for clients in relation to property repairs, building services, billing queries and on-going projects
- Proactively building strong client relationships and delivering great customer service
- Taking full ownership of all day to day issues within your portfolio -liaising with internal + external contacts and keeping clients fully updated
- Visiting property developments
- Leading and conducting meetings with groups of clients
- Complaints management and resolution
- Understanding technical aspects of property management and communicating these effectively to clients.
- Being an active team player – working closely with colleagues to meet deadlines and deliver consistently high levels of service to clients
- All connected administration including financial/budget setting for property developments
We are open to candidates from various backgrounds however it's important you have proven experience in a service/client relationship based role, any prior background in a property related field would be advantageous. You should be a natural people person who builds relationships easily, enjoys problem solving and has the ability to manage a busy workload. A confident level of Admin/IT skills is preferred, and a driving licence is essential.
Full training provided – working hours 9am-5pm Monday to Friday with hybrid working available (3 days at home, 2 in office).
Starting salary £30k with benefits package, and superb career prospects.
Apply online today with CV or call Douglas Robertson in confidence to discuss.
Client Relationship Manager (Property) employer: Scottish Property Jobs
Contact Detail:
Scottish Property Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager (Property)
✨Tip Number 1
Familiarize yourself with the property management industry. Understanding the key terms and processes will help you communicate effectively with clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've built strong client relationships and resolved issues, as this is crucial for the Client Relationship Manager position.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of scenarios where you've successfully managed a busy workload or handled complaints, as these experiences will be valuable in this role.
✨Tip Number 4
Show your enthusiasm for the role and the company. Research StudySmarter and express why you're excited about the opportunity to work with us in property management, as cultural fit is important.
We think you need these skills to ace Client Relationship Manager (Property)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Client Relationship Manager position. Understand the key responsibilities and required skills, especially those related to customer service and property management.
Tailor Your CV: Customize your CV to highlight relevant experience in client relationship roles or any property-related background. Emphasize your customer service skills and any achievements that demonstrate your ability to build strong client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your commitment to delivering excellent customer service. Mention specific examples of how you've successfully managed client relationships in the past.
Highlight Your Skills: In your application, make sure to emphasize your problem-solving abilities, administrative skills, and proficiency with IT tools. These are crucial for managing a busy workload and ensuring effective communication with clients.
How to prepare for a job interview at Scottish Property Jobs
✨Show Your Customer Service Skills
Since the role emphasizes great customer service, be prepared to share specific examples of how you've successfully managed client relationships in the past. Highlight your ability to resolve issues and maintain a positive rapport with clients.
✨Demonstrate Your Interest in Property Management
Even if you're transitioning from another field, show your enthusiasm for property management. Research the company and its projects, and be ready to discuss why you find this industry exciting and how your skills can contribute.
✨Prepare for Technical Questions
Understand the basic technical aspects of property management that may come up during the interview. Be ready to explain how you would communicate these details effectively to clients, showcasing your ability to simplify complex information.
✨Exhibit Team Player Qualities
The job requires collaboration with colleagues, so be prepared to discuss your experience working in teams. Share examples of how you've contributed to team success and met deadlines, emphasizing your proactive approach to teamwork.
