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- Tasks: Help prevent homelessness by providing tailored housing advice and support.
- Company: Join the City of Edinburgh Council, dedicated to tackling homelessness in the community.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact in people's lives while working in a supportive and dynamic environment.
- Qualifications: Experience in frontline services and resilience in challenging situations are essential.
- Other info: Interviews will be conducted via MS Teams or in person in Edinburgh.
The predicted salary is between 28000 - 36000 £ per year.
Job Description
Place
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Housing Officer – Fixed term until 31/3/2026
North East Locality Office – however, the location may be subject to change
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Salary: £32,010 – £37,626
Hours: 36 per week
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Please note that successfully shortlisted applicants for this post will be interviewed either on MS Teams or in person, in Edinburgh.
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HP&HOT Housing Officer Post overview
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The City of Edinburgh Council’s Homelessness Prevention and Housing Options Team (HP&HOT) is at the frontline of tackling homelessness in Edinburgh.
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Working across the following locations:
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North West Office – 8 West Pilton Gardens, Edinburgh
South East Office – 40 Captain’s Road, Edinburgh
North East Office – 101 Niddrie Mains Road, Edinburgh
South West Office – 10 Westside Plaza, Edinburgh
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Please note that that at any point in your employment with the Council that you may be required to working in any location across Edinburgh and therefore the above locations may change.
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The HP and HOT Housing Officer will work in a statutory service and be fully responsible for providing tailored housing options advice, information and support referrals to either prevent homelessness or to enable assessed homeless people to access suitable housing as quickly as possible. The HP and HOT Housing Officer will fulfil the Council’s duties by working to legislative and good practice requirements and in collaboration with many other statutory services and partner organisations to make key statutory decisions about customers entitlement to services.
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You will be required to participate on a rota and cover basis whilst working as part of an Emergency Duty and New Appointment team in localities.
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This is an extremely busy and pressurised service and you will often need to provide cover in a variety of locations across Edinburgh or reschedule your diary at very short notice to ensure our statutory duties to homeless households are achieved. As such this role requires you to display resilience on a daily basis and the ability to take ownership and responsibility of applicable tasks when working in an often challenging role with households who are experiencing crisis situations. The successful candidate will therefore have a proven track record of working within a challenging frontline service.
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This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.
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As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.
Requirements
To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
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We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
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You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council
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Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
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Happy to discuss flexible working.
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Follow us on Twitter at @edincounciljobs
Housing Officer - EDN30385 employer: CITY OF EDINBURGH COUNCIL
Contact Detail:
CITY OF EDINBURGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - EDN30385
✨Tip Number 1
Familiarize yourself with the specific challenges of homelessness in Edinburgh. Understanding local issues will help you demonstrate your commitment and knowledge during the interview.
✨Tip Number 2
Prepare for behavioral interview questions by reflecting on past experiences where you've shown resilience and flexibility in challenging situations. Think of examples that highlight your problem-solving skills.
✨Tip Number 3
Research the City of Edinburgh Council's values and behaviors, especially Respect, Integrity, and Flexibility. Be ready to discuss how you embody these values in your work.
✨Tip Number 4
Network with current or former employees of the HP&HOT team if possible. They can provide insights into the role and the team dynamics, which can be invaluable during your interview.
We think you need these skills to ace Housing Officer - EDN30385
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Housing Officer position. Understand the responsibilities, requirements, and the specific skills needed to excel in this role.
Tailor Your CV: Customize your CV to highlight relevant experience in housing services or similar roles. Emphasize your ability to work under pressure and your experience with crisis situations, as these are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the Council's values, particularly Respect, Integrity, and Flexibility. Use specific examples from your past experiences to demonstrate how you embody these values in your work.
Prepare for Behavioral Questions: Since the interview process will focus on behavioral and technical skills, prepare for questions that assess how you handle challenging situations. Think of examples that showcase your problem-solving abilities and resilience.
How to prepare for a job interview at CITY OF EDINBURGH COUNCIL
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Housing Officer role and its responsibilities. Familiarize yourself with the key duties, such as providing tailored housing options advice and working collaboratively with other services.
✨Demonstrate Resilience and Flexibility
Since this role involves working in a busy and pressurized environment, be prepared to discuss examples from your past experiences that showcase your resilience and ability to adapt to changing situations.
✨Emphasize Your Commitment to Values
The City of Edinburgh Council values Respect, Integrity, and Flexibility. Be ready to share how you embody these values in your work and how they influence your approach to helping those in crisis.
✨Prepare for Behavioral Questions
As the interview will focus on behavioral and technical skills, practice answering questions that explore how you've handled challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
