Store Manager

Store Manager

London Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, manage store operations, and enhance customer experiences daily.
  • Company: Join Starbucks, a global coffee brand known for community and connection.
  • Benefits: Enjoy 28 days holiday, free drinks, bonuses, and discounts on food and merchandise.
  • Why this job: Be part of a vibrant culture where your voice matters and every day is unique.
  • Qualifications: Previous leadership experience in retail or hospitality is essential.
  • Other info: Flexible working hours, including early mornings and weekends, with comprehensive training provided.

The predicted salary is between 28800 - 42000 £ per year.

Job Description – Store Manager (250067228)

Store Manager (

Job Number:

250067228 )

Job Posting

Job Posting

7 Jul 2025

Unposting Date

Ongoing

Location

Location

UK-England-London-Paternoster Sq (Store# 12428)

Starbucks – Store Manager

We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.

We’ve got an exciting opportunity for you to join us as a store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As a leader at Starbucks you will be empowered to treat the store as if it is your own business.

To be successful in the role, you’ll have previous experience in leading a team in a dynamic retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll understand your market, getting to know the competition and can identify opportunities to drive store profitability and your business forward. You’ll be an ambassador for our partner networks, making sure our partners know, here they belong.

The best part about this role is that no two days are ever the same! As a store leader, working in one of our dynamic stores, you’ll be setting the example and leading from the front on shift. A typical day could include:

  • Executing the store operations through your team, on your scheduled shifts and on your days off making sure opening, close and weekends are covered by yourself and your team of partners
  • Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance
  • Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets as well as recruitment of world class and diverse talent that meets the store needs
  • Cascading and rolling out of new initiatives to enable operational excellence and drive business results
  • Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations
  • Setting challenging and realistic goals to drive engagement and improve partner performance

Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.

All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.

In return, we’ll offer you a competitive starting salary and benefits that include:

  • 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
  • Free drinks and food when you’re on shift
  • Our store bonus program
  • Bean stock options for all partners (own part of Starbucks!)
  • Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
  • A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
  • Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
  • Life assurance
  • Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
  • A free 24/7 Employee Assistance Programme available to you and your family
  • Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
  • Great long-term career opportunities in store and support center

So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.

What is our process?

Application > CV review > first stage interview > second stage interview > offer and onboarding

Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.

Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more.

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Contact Detail:

Starbucks Coffee Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Familiarise yourself with Starbucks' mission and values. Understanding what the brand stands for will help you align your leadership style with their expectations, making you a more attractive candidate.

✨Tip Number 2

Network with current or former Starbucks employees. They can provide insights into the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 3

Prepare to discuss specific examples of how you've led teams in dynamic environments. Highlighting your experience in managing diverse teams and driving performance will set you apart.

✨Tip Number 4

Research the local market and competition. Being knowledgeable about the area where the store is located will demonstrate your commitment and strategic thinking during the interview process.

We think you need these skills to ace Store Manager

Leadership Skills
Team Management
Customer Service Excellence
Retail Operations Management
Data Analysis
Financial Acumen
Forecasting and Scheduling
Coaching and Mentoring
Problem-Solving Skills
Communication Skills
Adaptability
Conflict Resolution
Market Awareness
Performance Management
Goal Setting

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality management. Emphasise leadership roles and any achievements that demonstrate your ability to drive store performance and enhance customer experience.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Starbucks brand and your understanding of its mission and values. Mention specific examples of how you've successfully led teams and improved business outcomes in previous roles.

Showcase Your Leadership Skills: In your application, provide examples of how you have motivated and developed team members. Highlight your experience with performance management and coaching, as these are key aspects of the Store Manager role.

Prepare for Interviews: Research common interview questions for retail management positions and prepare thoughtful responses. Be ready to discuss how you would handle various scenarios in a dynamic store environment, demonstrating your problem-solving skills and adaptability.

How to prepare for a job interview at Starbucks Coffee Company

✨Show Your Leadership Skills

As a Store Manager, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully led a team in a retail or hospitality environment, focusing on your approach to motivating and developing team members.

✨Understand the Brand and Its Values

Familiarise yourself with Starbucks' mission and values before the interview. Be ready to discuss how you can embody these principles in your role and contribute to creating a positive experience for both customers and partners.

✨Prepare for Operational Questions

Expect questions related to store operations, such as managing schedules, analysing performance data, and implementing new initiatives. Think of examples from your past experiences that showcase your ability to drive business results and improve customer satisfaction.

✨Demonstrate Your Market Knowledge

Research the local market and competition in the Euston area. Be prepared to discuss how you would identify opportunities for growth and profitability in the store, showing that you understand the dynamics of the retail environment.

Store Manager
Starbucks Coffee Company
Location: London
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