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- Tasks: As a Vehicle Damage Assessor, you'll estimate repairs and communicate with customers about their vehicles.
- Company: Join The Solution Automotive, a trusted name in the UK Motor Trade since 1999.
- Benefits: Enjoy up to £45K salary, flexible hours, bonuses, and discounts on electric vehicles!
- Why this job: Be part of an award-winning team known for excellent customer service and industry prestige.
- Qualifications: Experience in automotive repair and strong customer service skills are essential.
- Other info: Work with top brands like Jaguar, BMW, and Mercedes Benz while enjoying a supportive work culture.
The predicted salary is between 36000 - 54000 £ per year.
Vehicle Damage Assessor / Estimator – Bolton Area We are looking for a VDA/Estimator in the Bolton area. Up to £45K basic and a whole host of other perks, benefits, overtime and bonuses! 40 hours per week, Monday to Thursday, up to 10pm with flexibility on start and finish times. Responsibilities: Carry out computerised estimates using Audatex Communicate with customers to provide repair information and an indication of completion time Compile all relevant information and complete supporting documentation Record all estimate / repair information on the Advance system Monitor progress of the vehicle through the repair process Negotiate estimates with the Engineer when required Discuss claim related issues with the Engineers To identify opportunities for non-insurance related repairs To conduct mobile and drive by estimates To maintain and secure allocated equipment To assist other team members as and when required Qualifications: Proven experience or knowledge of working in the automotive repair industry ATA Accredited Customer service skills – experience of delivery high quality service to customers Planning and organisational skills Flexibility and adaptability managing workflow across a number of department/specialisms Valid driving licence Benefits A competitive bonus scheme Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family Excellent benefits and rewards packages Competitive employer matched pension contributions Discounts on products and services Savings and benefits schemes Discounts and schemes for electric vehicle purchase for all employees Holding several main manufacturer approvals – Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you’ll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission JBRP1_UKTJ
The Solution Automotive Limited | Vehicle Damage Assessor | bolton, greater manchester employer: The Solution Automotive Limited
Contact Detail:
The Solution Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Solution Automotive Limited | Vehicle Damage Assessor | bolton, greater manchester
✨Tip Number 1
Familiarize yourself with Audatex, as it's a key tool for creating computerized estimates. Being proficient in this software will give you an edge during the interview process.
✨Tip Number 2
Highlight your customer service skills and any experience you have in delivering high-quality service. This role requires strong communication with customers, so showcasing your ability to provide clear repair information is crucial.
✨Tip Number 3
Prepare to discuss your experience in the automotive repair industry, especially any knowledge of non-insurance related repairs. This could set you apart from other candidates.
✨Tip Number 4
Be ready to demonstrate your planning and organizational skills. The role involves managing workflow across various departments, so examples of how you've successfully handled similar tasks in the past will be beneficial.
We think you need these skills to ace The Solution Automotive Limited | Vehicle Damage Assessor | bolton, greater manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the automotive repair industry, especially any relevant roles as a Vehicle Damage Assessor or Estimator. Use keywords from the job description to align your skills with what they are looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to deliver high-quality service. Mention specific examples of how you've successfully managed estimates and repairs in previous roles.
Highlight Relevant Qualifications: If you have ATA accreditation or any other relevant qualifications, make sure to prominently feature them in your application. This will demonstrate your commitment to the industry and your professional capabilities.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at The Solution Automotive Limited
✨Show Your Automotive Knowledge
Make sure to highlight your experience in the automotive repair industry. Be prepared to discuss specific examples of your work, especially any experience with computerised estimating systems like Audatex.
✨Demonstrate Customer Service Skills
Since customer service is key in this role, share examples of how you've successfully communicated with customers in the past. Discuss how you provided them with repair information and managed their expectations.
✨Be Ready for Technical Questions
Expect questions related to vehicle damage assessment and estimation processes. Brush up on your knowledge of non-insurance related repairs and be ready to discuss how you would handle negotiations with engineers.
✨Highlight Flexibility and Teamwork
The job requires flexibility and adaptability. Share experiences where you successfully managed workflow across different departments or assisted team members. This will show that you're a team player who can adapt to changing situations.
