Deputy Sales Manager

We are looking for a deputy sales manager to join our busy cultural services team. The successful candidate will be part of the marketing and sales department. This is a temporary post for up to 12 months, and we need the applicant to start as soon as possible.

Duties will include managing the box office sales assistants who work within our Chesterfield venues including the Winding Wheel Theatre, supporting and training users of the box office system (Spektrix) and creating and updating guides to the system and related policies.

You will be the key administrator for the box office system (Spektrix) including adding events and the setting up and running of reports. As well as this you will have key responsibility in ensuring tickets sold through 3rd party ticket agencies and group bookings are administered and you will support the marketing function of the team through preparation of reports, regular administration and proofing of customer communication such as direct mails and e-newsletters.

The successful applicant will take a proactive and consistent approach to the sales of group bookings by generating new leads and helping retain existing customers. You will ensure you are fluent in the use of the system and learn our processes, you will be required to work on the box office (selling tickets) at one of our ticketing outlets for at least a few hours per week.

You will work 30 hours per week. There will be 4 daytime shifts and 1 afternoon to evening shift per week and these will be worked Monday to Friday. The exact hours of these shifts can be discussed and agreed before appointment, but an example of the hours is: daytime shifts 10am-4.30pm and afternoon-evening shift 2pm-8.30pm. Each shift is 6.5 hours per day including a 30-minutes unpaid break.

There will be a need to work evenings, weekends, and bank holidays to cover the box office sales assistants as and when required. This role is hybrid which means that there is an option for home working on some of the days.

For further information on this post please view the job description and person specification attached to the advert or contact Anthony Radford, at Anthony.Radford@Chesterfield.gov.uk

How to apply

Please complete a CV and return it by email to hrjobs@chesterfield.gov.uk stating the job you are applying for. Your CV must be received no later than the closing date shown below.

Closing date: 21 July 2022 Provisional interview date: TBC