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For Companies At a Glance
- Tasks: Support clients onsite and remotely, troubleshoot issues, and implement tech solutions.
- Company: Join a dynamic IT services provider based in Ayrshire, known for growth and innovation.
- Benefits: Enjoy a competitive salary, private healthcare, company vehicle, and training budget.
- Why this job: Perfect for tech enthusiasts who love problem-solving and face-to-face client interaction.
- Qualifications: 2+ years of experience, HND in IT, and strong knowledge of server hardware and Microsoft OS.
- Other info: A full UK driving licence is required; bonus skills include Linux and VoIP solutions.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Our client, a dynamic and growing IT services provider based in Ayrshire, has an immediate vacancy for an experienced IT Field Engineer.
As an IT Field Engineer, you’ll spend your time onsite with clients, delivering expert support, troubleshooting issues, and implementing solutions. The rest of your time will be spent at our head office, collaborating with the team on projects, remote support, and system management.
This is a great opportunity for someone who enjoys both face-to-face interaction and technical problem-solving.
To be considered, you must have:
- At least 2 years of industry experience
- Strong knowledge of Server Hardware & Microsoft Server OS
- Experience in onsite and remote Desktop Support
- Basic understanding of DNS and Web Hosting
- Familiarity with Firewalls, WiFi, and router configuration
- A full UK driving licence
- Experience with MSP tools and remote support solutions
Experience with any of the following would be a bonus:
- Linux
- Microsoft 365 administration
- Microsoft Hyper-V
- Structured cabling
- VoIP solutions
- Layer 3 switching & VLAN configuration
- MCP or equivalent certifications
We offer a competitive salary along with a range of great benefits:
- Company pension
- Private healthcare
- Home broadband allowance
- Company vehicle
- CPD & training budget to further develop your skills
An HND or equivalent in an IT-related discipline is essential, along with a solid understanding of LAN/WAN networking technologies.
If you have the skills and experience required and would like to apply, please send your CV Coleen Farrell at GH Resourcing, as soon as possible.
Contact Detail:
Gh Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer
✨Tip Number 1
Network with professionals in the IT field, especially those who work as Field Engineers. Attend local tech meetups or online forums to connect with others in the industry. This can lead to valuable insights and potential referrals.
✨Tip Number 2
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as MSP tools and remote support solutions. Having hands-on experience or even just a solid understanding of these can set you apart during interviews.
✨Tip Number 3
Prepare for technical questions by brushing up on your knowledge of server hardware, Microsoft Server OS, and networking concepts like DNS and web hosting. Being able to demonstrate your expertise in these areas will boost your confidence and impress interviewers.
✨Tip Number 4
Showcase your problem-solving skills through real-life examples during interviews. Think of specific instances where you've successfully troubleshot issues or implemented solutions, as this will highlight your practical experience and ability to handle challenges in the field.
We think you need these skills to ace IT Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an IT Field Engineer. Focus on your skills in server hardware, Microsoft Server OS, and any experience with desktop support. Use specific examples to demonstrate your problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your ability to work both onsite and remotely. Mention your familiarity with tools like MSP and your understanding of networking technologies, as these are key for the role.
Highlight Relevant Certifications: If you have any certifications such as MCP or experience with Linux, Microsoft 365, or VoIP solutions, be sure to include these in your application. They can set you apart from other candidates.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in IT roles.
How to prepare for a job interview at Gh Resourcing Limited
✨Showcase Your Technical Skills
Be prepared to discuss your experience with server hardware, Microsoft Server OS, and any other relevant technologies. Bring examples of past projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Abilities
Since the role involves troubleshooting and implementing solutions, be ready to walk through your thought process when faced with a technical issue. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Highlight Communication Skills
As an IT Field Engineer, you'll interact with clients regularly. Practice explaining complex technical concepts in simple terms, and be prepared to discuss how you handle client interactions and support.
✨Research the Company
Understand the company's services and values. This will help you tailor your responses and show genuine interest in the role. Mention any specific projects or initiatives of theirs that resonate with you during the interview.
