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For Companies At a Glance
- Tasks: Join our team to install and service hot tubs, ensuring customer satisfaction.
- Company: We're a leading hot tub company in York with over 12 years of experience.
- Benefits: Enjoy a starting salary of £25,000 - £28,000, plus pension and 20 days holiday.
- Why this job: Be part of a friendly team in a dynamic environment while growing your skills.
- Qualifications: Must have a full UK driving license and strong communication skills.
- Other info: Opportunities for overtime and occasional overnight stays for long-distance deliveries.
The predicted salary is between 21000 - 24000 £ per year.
Job Description
A skilled and practical individual is needed to join the team at a leading hot tub company based in Poppleton, York, on a full-time basis.
This company has over 12 years of experience importing, selling, and servicing a range of high-quality hot tubs. They pride themselves on combining product expertise with outstanding customer service to build trust and deliver the best for their customers.
This is a varied and physical role, offering the chance to be part of a small, friendly team while working in a dynamic and hands-on environment.
About the Role
- As a Hot Tub Installer, you will be responsible for:
- Delivering and installing hot tubs and related products both locally and nationwide.
- Servicing and maintaining hot tubs for local customers.
- Performing service and repair work in their York workshop.
- Setting up exhibition stands at consumer events across the UK.
- Advising customers on water care and product maintenance.
- Carrying out general warehouse duties.
Key Responsibilities:
- Safely driving vans up to 3.5 tons for deliveries.
- Fault finding and troubleshooting (desirable but not essential).
- Providing excellent customer service and advice to customers.
Required Skills and Experience:
Essential:
- Full UK driving licence.
- Practical mindset with good problem-solving skills.
- High attention to detail and physical fitness.
- Strong communication and customer service skills.
- Self-motivation with a positive attitude.
Desirable:
- Experience in repairs and fault finding.
- Customer service or sales experience.
- Forklift licence.
Hours, Pay & Benefits
- Full-time, 40 hours per week (Monday to Friday, with occasional weekend shifts).
- Occasional overnight stays required for long-distance deliveries.
- Starting salary of £25,000 – £28,000 per annum, depending on experience.
- Opportunities for overtime and weekend work.
- Benefits include a company pension, free parking, 20 days holiday plus bank holidays, and guaranteed time off over Christmas and New Year.
About the Company
This well-established hot tub company is known for its warm and friendly culture, with a team of passionate and knowledgeable staff. They offer a supportive and professional working environment, making it an excellent place to grow your skills and career.
Sounds interesting?
Click the APPLY button to send your CV for immediate consideration.
Candidates with previous experience or job titles, including Hot Tub Technician, Service Engineer, Maintenance Technician, Field Service Engineer, or Customer Service Technician, may also be considered for this role.
IND123
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Hot Tub Installer / Service Technician employer: Jobheron
Contact Detail:
Jobheron Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hot Tub Installer / Service Technician
✨Tip Number 1
Make sure to highlight any hands-on experience you have with installations or repairs. This role is very practical, so showcasing your skills in a similar environment can set you apart from other candidates.
✨Tip Number 2
Since customer service is key in this position, think of specific examples where you've provided excellent service. Be ready to discuss how you handled challenging situations with customers during the interview.
✨Tip Number 3
Familiarize yourself with common hot tub issues and maintenance practices. Showing that you have knowledge about water care and product maintenance will demonstrate your commitment to the role.
✨Tip Number 4
If you have a forklift license or any relevant certifications, make sure to mention them. These qualifications can give you an edge, especially since the job involves warehouse duties.
We think you need these skills to ace Hot Tub Installer / Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in practical roles or customer service. Emphasize any skills related to installation, maintenance, or problem-solving that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your practical mindset, attention to detail, and any relevant experience you have in similar positions.
Highlight Relevant Skills: In your application, clearly outline your full UK driving licence, communication skills, and any experience with repairs or customer service. These are essential for the role and should be prominently featured.
Show Enthusiasm for Customer Service: Since the company values outstanding customer service, include examples of how you've provided excellent service in past roles. This will demonstrate your fit for their team-oriented culture.
How to prepare for a job interview at Jobheron
✨Show Your Practical Skills
Since this role requires a practical mindset, be prepared to discuss any hands-on experience you have. Share specific examples of past projects or tasks where you demonstrated problem-solving skills and attention to detail.
✨Highlight Customer Service Experience
This company values outstanding customer service. Be ready to talk about your previous roles in customer-facing positions and how you handled challenging situations while maintaining a positive attitude.
✨Demonstrate Your Communication Skills
Strong communication is key in this role. Practice explaining technical concepts in simple terms, as you may need to advise customers on water care and product maintenance during the interview.
✨Prepare for Practical Scenarios
You might be asked to troubleshoot a common issue or describe how you would handle a specific installation scenario. Think through potential challenges you could face on the job and how you would address them.
