Dynamics 365 Contact Centre Architect
Dynamics 365 Contact Centre Architect

Dynamics 365 Contact Centre Architect

Preston Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the design and implementation of innovative Dynamics 365 solutions.
  • Company: Join a top Microsoft Partner known for exceptional service and innovation.
  • Benefits: Enjoy competitive pay, flexible working options, and great corporate perks.
  • Why this job: Be part of exciting projects that make a real impact in the tech world.
  • Qualifications: Experience with Power Platform and D365 CE/CRM is essential.
  • Other info: Opportunity to work on both new and existing projects.

The predicted salary is between 43200 - 72000 £ per year.

Job Description

Job Description

Exciting opportunity to join a leading Microsoft Partner providing leadership, delivering exceptional designs and solutions. Working on both Greenfield and Brownfield Power Platform/D365 CE/CRM projects using Contact Centre/Omni-Channel.
My client offers a competitive…

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Contact Detail:

Tenth Revolution Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dynamics 365 Contact Centre Architect

✨Tip Number 1

Familiarise yourself with the latest features and updates of Dynamics 365, especially in the context of Contact Centre and Omni-Channel solutions. This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in the field.

✨Tip Number 2

Network with professionals in the Microsoft ecosystem, particularly those who have experience with Power Platform and D365 CE/CRM projects. Engaging in relevant online forums or attending industry events can provide valuable insights and connections that may lead to job opportunities.

✨Tip Number 3

Prepare to discuss specific case studies or projects where you've successfully implemented Dynamics 365 solutions. Highlighting your hands-on experience with both Greenfield and Brownfield projects will set you apart from other candidates.

✨Tip Number 4

Showcase your leadership skills by discussing any previous roles where you led a team or project. Employers are looking for candidates who can not only design solutions but also guide others in implementing them effectively.

We think you need these skills to ace Dynamics 365 Contact Centre Architect

Microsoft Dynamics 365
Contact Centre Solutions
Omni-Channel Experience
Power Platform Expertise
CRM Implementation
Solution Architecture
Project Management
Stakeholder Engagement
Technical Design Skills
Integration Skills
Agile Methodologies
Problem-Solving Skills
Communication Skills
Team Leadership

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Dynamics 365 Contact Centre Architect position. Understand the key responsibilities and required skills, especially around Power Platform and D365 CE/CRM projects.

Tailor Your CV: Customise your CV to highlight relevant experience in contact centre solutions and omni-channel strategies. Use specific examples from past projects that demonstrate your leadership and design capabilities.

Craft a Compelling Cover Letter: Write a cover letter that connects your experience with the requirements of the role. Emphasise your familiarity with both Greenfield and Brownfield projects, and how you can contribute to the company's success.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional.

How to prepare for a job interview at Tenth Revolution Group

✨Showcase Your Technical Expertise

Make sure to highlight your experience with Dynamics 365, especially in Contact Centre and Omni-Channel solutions. Be prepared to discuss specific projects you've worked on, detailing the challenges you faced and how you overcame them.

✨Understand the Company’s Vision

Research the Microsoft Partner's recent projects and their approach to Power Platform/D365 CE/CRM. This will help you align your answers with their goals and demonstrate your genuine interest in contributing to their success.

✨Prepare for Scenario-Based Questions

Expect to be asked about real-world scenarios related to Greenfield and Brownfield projects. Practise articulating your thought process and decision-making skills in these situations, as it shows your problem-solving abilities.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's culture, team dynamics, and future projects. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Dynamics 365 Contact Centre Architect
Tenth Revolution Group
Location: Preston
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