Fundraising Database Manager

Fundraising Database Manager, a great opportunity for an experienced Database Manager to join a well-known Social Welfare Charity, based in London.

• Contract Length: 18 months
• Salary: £43,739 to £48,000 per annum.
• Days in the Office: Hybrid (2 days per week office-based)

As the Fundraising Database Manager, you will play a key role in building sustainable long-term income for the charity managing two Database Assistants and a Fundraising & Finance Coordinator to deliver a wide range of CRM processes and tasks, income and activity reporting, and data selections.

The Fundraising Database Unit is responsible for recording and reporting on all aspects of the fundraising and marketing programme across the charity. Members of the Unit works closely with all fundraising and marketing teams, particularly Individual Giving and Legacy Fundraising.

The Fundraising Database Manager reports to the Donor Services and Database Manager and is responsible for areas, such as:

• Working alongside the Donor Services and Database Manager to maintain the CRM database. Ensuring it continues to function within agreed parameters, is continually updated and data complies with regulatory requirements.
• Respond to changing requirements, develop new processes and work arounds to the CRM. Ensure processes are efficient, data is captured accurately and in the required format.
• Run selections on a monthly basis, and work closely with third-party service providers to agree data parameters and that they have all necessary information.
• Providing an advisory service across fundraising and marketing departments so they can interpret data correctly when making fundraising selection decisions.
• Design and deliver training for members of the Marketing and Fundraising Department
• Manage, motivate and develop a team, taking responsibility for their strategy, workplans and continuous learning and development.
• Work with colleagues in the Finance and IT Departments to ensure efficient and effective processing of fundraising data for transfer and reconciliation with the Finance system.
• Provide expert advice on donation platforms and ensure data connections are valid. Manage relationship with third party financial suppliers to facilitate accurate processing of financial data.
• Alongside the Donor Services and Database Manager, oversee relationships with third-party suppliers to ensure daily data of all income received and ensure suppliers meet SLA standards.

For this Fundraising Database Manager role, our client is looking for you to have prior experience and knowledge in the areas outlined below:

• Managing a fundraising database, ideally with expert specialised knowledge of AlmsNET or a similar fundraising database.
• Managing processes and policies related to fundraising databases, such as; internal processes, version upgrades and updates, system and process testing.
• Training users in the technical processes and complex procedures that underpin a fundraising CRM.
• Using SQL Server to interrogate, analyse and report on fundraising data thus providing strategic information to fundraising units.
• Proven ability to write reports and think analytically, using complex supporter data sets
• Working knowledge of the regulations that affect fundraising compliance, including the UK GDPR, PECR, Gift Aid, and the Code of Fundraising Practice.
• Experience of working with a range of donation providers, at including CAF, Direct Debits, Payroll Giving and third-party providers e.g. Just Giving.
• Line management experience with an ability to motivate and develop staff members.

Please note: This is role being recruited on a rolling end date and the position may close before the advertised date. If the role is of interest, please apply as soon as possible.

As a leading fundraising consultancy and search practice, and a certified B Corp™, the AAW Group is committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and are happy to make reasonable adjustments, working with our clients, for any disability or other additional needs throughout the recruitment process.