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- Tasks: Ensure safe bus operations and manage traffic at Buchanan Bus Station.
- Company: Join SPT, Scotland's largest transport partnership, running the iconic Glasgow Subway.
- Benefits: Enjoy 33 days off, pension scheme, free subway travel, and more perks!
- Why this job: Be part of a dynamic team focused on safety and customer service in transport.
- Qualifications: National 5 Level A-C in English and Math/Arithmetic required; customer service experience preferred.
- Other info: Work hours range from 06:00 to 23:00; random drug testing applies.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven regional transport partnerships. As well as running the iconic Glasgow Subway, SPT delivers an extensive range of public transport services including bus stations and subsidised bus services, manages large transport infrastructure projects and is responsible for delivery of a long-term multi-modal transport strategy for the West of Scotland.
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About the Role
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The Regulator is responsible for the safe movement of all buses in the bus station ensuring the continuous operation of traffic and ensuring timeous departures and for keeping all unauthorised persons/vehicles off the operational area and control any changes to bus movements within the stances and monitor and control vehicle movements and speed as well as control of parking.
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Further details of the role and key responsibilities are set out in the job description.
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About You
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Our ideal candidate will be self-motivated, reliable and have good communication skills both orally and written and have the ability to work in an environment where safety is paramount. The ability to read timetables and fare tables as well as having basic keyboard skills is essential. You will also need to have good customer service skills and have experience working in a customer-facing/front line role. Good general knowledge of the transport industry and bus rules and regulations would be an advantage.
The successful candidate will have relevant qualifications including National 5 Level A-C equivalent in English and Math/Arithmetic.
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What we can offer you
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- 33 days Annual and Public Holiday Entitlement
- Membership of the Local Government Pension Scheme
- Group Life Assurance Cover
- SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression
- Employee Travel Pass Scheme – a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household
- Salary Sacrifice Bus or Rail Season Ticket Scheme – subsidised at a maximum of £645 towards the cost
- Cycle to Work Scheme, Childcare Vouchers, Employee Assistant Programme, Long Service Awards, Credit Union
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You will be expected to work at Buchanan Bus Station, however you could be asked to work at various locations within SPT’s remit. The earliest start at any location will be 06:00 hours with the latest finishing time being 23:00 hours.
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You will be based at Buchanan Bus Station, 10 Killermont Street, Glasgow.
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Please note, this position falls into the high-risk category under the Alcohol and Drugs policy and therefore is subject to random and for-cause testing procedures.
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How to Apply?
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To apply, please select the ‘Apply Now’ button to complete an online application form. Closing date for applications is midnight on Monday 24 March 2025. Previous applicants need not apply.
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SPT is an Equal Opportunities company welcoming applications from a diverse background. If you’ve got the right skills for the job we want to hear from you. SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.
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For applicants with special requirements, or if you have any questions please email quoting the above reference.
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Regulator (BBS) (1 Full-Time / 1 Part-Time) employer: Strathclyde Partnership for Transport
Contact Detail:
Strathclyde Partnership for Transport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regulator (BBS) (1 Full-Time / 1 Part-Time)
✨Tip Number 1
Familiarize yourself with the bus rules and regulations in Scotland. Understanding these will not only help you during the interview but also demonstrate your commitment to safety and compliance, which is crucial for the Regulator role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves interacting with the public, showcasing your ability to handle customer inquiries and issues effectively can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your experience in a front-line role. Highlight specific examples where you ensured safety or managed operations, as this aligns closely with the responsibilities of the Regulator position.
✨Tip Number 4
Since the role requires good communication skills, practice articulating your thoughts clearly. You might be asked situational questions, so being able to convey your ideas effectively will be key to impressing the interviewers.
We think you need these skills to ace Regulator (BBS) (1 Full-Time / 1 Part-Time)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Regulator position. Understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer-facing roles or within the transport industry. Mention specific examples that demonstrate your communication skills and ability to work in a safety-focused environment.
Showcase Your Skills: Clearly outline your skills related to reading timetables, fare tables, and basic keyboard proficiency. If you have any relevant qualifications, such as National 5 Level A-C in English and Math/Arithmetic, make sure to include them.
Follow Application Instructions: When you're ready to apply, click the 'Apply Now' button on the StudySmarter website. Ensure that you complete the online application form accurately and submit it before the closing date of midnight on Monday 24 March 2025.
How to prepare for a job interview at Strathclyde Partnership for Transport
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Regulator at SPT. Familiarize yourself with bus operations, safety protocols, and customer service expectations to demonstrate your knowledge during the interview.
✨Showcase Communication Skills
Since good communication is key in this role, prepare examples of how you've effectively communicated in previous jobs. Be ready to discuss how you would handle customer inquiries or issues that may arise in a busy bus station environment.
✨Highlight Relevant Experience
If you have experience in a customer-facing role or within the transport industry, be sure to highlight this. Discuss specific situations where you ensured safety or managed operations effectively, as this will resonate well with the interviewers.
✨Prepare for Safety Questions
Given that safety is paramount in this position, be prepared to answer questions related to safety protocols and regulations. Think about scenarios where you had to prioritize safety and how you would apply that mindset in the role of a Regulator.
