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- Tasks: Lead the team and ensure top-notch customer service in a dynamic store environment.
- Company: Wickes is dedicated to providing exceptional home improvement solutions with a focus on sustainability.
- Benefits: Enjoy flexible working, up to 35 days leave, and various financial perks including discounts and bonuses.
- Why this job: Join a vibrant culture that values your input and supports personal growth while making a positive impact.
- Qualifications: Experience in a fast-paced customer-facing role and strong organisational skills are essential.
- Other info: Potential for relocation within North London; inclusive workplace prioritising wellbeing.
The predicted salary is between 28400 - 35020 £ per year.
Job Title: Assistant ManagerSalary: £28,400.00 – 35,020.00 Job Type: Full Time
Wickes Hayes – Business Center, Springfield Road Elystan, Hayes UB4 0UP
The Role…
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
Please note, this role may be based in another one of North London – this will be discussed at your interview..
Permanent and Full-time, 39 hours per week including some evenings and weekends.
About you…
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you…
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Salary between £28,400.00 – 35,020.00
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\\\\\\\\\\\\\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Vacancy reference #
\\\\\\\\\\\\\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\\\\\\\\\\\\\”
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Hayes
✨Tip Number 1
Familiarise yourself with Wickes' products and services. Understanding the range of offerings will not only help you in conversations during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired or managed a team in previous roles. Be ready to discuss specific situations where you improved customer service or resolved conflicts effectively.
✨Tip Number 3
Research the local Hayes community and understand the customer demographics. This knowledge can help you tailor your responses in the interview, showing that you can connect with the customers and lead your team accordingly.
✨Tip Number 4
Prepare questions about the company's culture and values. This shows that you're not just interested in the job itself, but also in how you can contribute to and thrive within Wickes' unique environment.
We think you need these skills to ace Assistant Manager, Hayes
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Manager position at Wickes. Tailor your application to highlight relevant experiences that demonstrate your ability to inspire a team and deliver excellent customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in fast-paced, customer-facing environments. Use bullet points to make it easy to read and focus on achievements that showcase your leadership and organisational skills.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and your ability to handle diverse tasks. Mention specific examples from your past roles that illustrate how you have successfully managed teams and resolved issues.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Assistant Manager role.
How to prepare for a job interview at Wickes
✨Show Your Leadership Skills
As an Assistant Manager, you'll be expected to inspire and lead your team. Be prepared to share examples of how you've successfully managed a team in a fast-paced environment, highlighting your ability to motivate others and resolve conflicts.
✨Demonstrate Customer Focus
Wickes places a strong emphasis on customer experience. During the interview, discuss specific instances where you went above and beyond to ensure customer satisfaction, showcasing your commitment to delivering excellent service.
✨Be Ready for Variety
The role involves handling multiple tasks throughout the day. Prepare to discuss how you manage your time and prioritise tasks effectively, especially in a busy retail environment. This will show that you're adaptable and can handle the unexpected.
✨Understand Wickes' Values
Familiarise yourself with Wickes' culture and values before the interview. Be ready to explain how your personal values align with theirs, particularly regarding sustainability and inclusivity, as this will demonstrate your genuine interest in the company.
