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- Tasks: Lead the team and ensure top-notch customer service in a dynamic store environment.
- Company: Wickes is dedicated to providing exceptional service while caring for customers, the planet, and our people.
- Benefits: Enjoy up to 35 days off, bonuses, discounts, and flexible working options.
- Why this job: Join a vibrant culture where you can inspire others and make a real impact every day.
- Qualifications: Experience in fast-paced customer service roles and strong organizational skills are essential.
- Other info: We prioritize inclusivity and wellbeing, offering support throughout the application process.
The predicted salary is between 25680 - 36000 £ per year.
Job Title: Assistant ManagerSalary: from £27,400 Job Type: Full Time
Wickes, 850 High Road, Chadwell Heath, Romford, RM6 4HX
The Role…
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
Permanent and Full-time, 39 hours per week.
About you…
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you…
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\\\\\\\\\\\\\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Vacancy reference #98969
\\\\\\\\\\\\\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\\\\\\\\\\\\\”
Assistant Manager, Romford employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Romford
✨Tip Number 1
Familiarize yourself with Wickes' products and services. Understanding the range of offerings will help you engage with customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired and managed a team in previous roles. Highlighting your ability to motivate others will resonate well with the hiring managers.
✨Tip Number 3
Be ready to discuss your experience in fast-paced environments. Prepare specific scenarios where you've successfully handled multiple tasks simultaneously, as this is crucial for the Assistant Manager role.
✨Tip Number 4
Research Wickes' company culture and values. Being able to articulate how your personal values align with theirs will demonstrate your genuine interest in becoming part of their team.
We think you need these skills to ace Assistant Manager, Romford
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Assistant Manager at Wickes. Highlight your experience in fast-paced, customer-facing environments and how you've successfully led teams in similar situations.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your organizational skills and any relevant achievements that demonstrate your ability to inspire and lead a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership abilities. Use specific examples from your past experiences to illustrate how you can contribute to Wickes' unique culture and customer experience.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and clearly presented.
How to prepare for a job interview at Wickes
✨Show Your Leadership Skills
As an Assistant Manager, you'll be expected to inspire and lead your team. Be prepared to share examples of how you've successfully managed a team in a fast-paced environment and how you motivated them to deliver excellent customer service.
✨Demonstrate Flexibility
Wickes values versatility, so highlight your ability to handle various tasks throughout the day. Discuss experiences where you had to switch between different responsibilities quickly and effectively, showcasing your adaptability.
✨Emphasize Customer Experience
Since the role focuses on delivering the best customer experience, come equipped with stories that illustrate your commitment to customer satisfaction. Talk about specific instances where you went above and beyond to help a customer.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of potential challenges you might face in the role and how you would address them, ensuring you convey your proactive approach to overcoming obstacles.
