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- Tasks: Support patients and staff in overcoming housing barriers for timely hospital discharges.
- Company: Join a dedicated team at Queen Elizabeth Hospital making a real difference in patient care.
- Benefits: Competitive salary, potential for remote work, and opportunities for professional growth.
- Why this job: Be the first point of contact for vulnerable patients and help improve their outcomes.
- Qualifications: 2+ years in housing, social care, or related fields; knowledge of welfare benefits required.
- Other info: Full driving license needed; role subject to a criminal record check.
The predicted salary is between 33510 - 40383 £ per year.
Job Description
District Direct Officer
Starting salary between £33,510 and £40,383 per annum
Initially 12-month temporary contract
Based in King’s Lynn and West Norfolk but could travel out of area
We need you to play a key role to support and develop the existing District Direct services based at the Queen Elizabeth Hospital. This covers supporting patients and hospital-based staff identify and overcome housing related barriers, to assist in the effective and timely discharge process, supporting better outcomes for patients being discharged from acute or community settings.
You will be a first point of contact within the hospital, discussing cases where patients may be vulnerable to delayed discharge or repeated attendance to hospital, accepting all appropriate referrals and offering advice and access to all relevant housing services. You will provide streamlined access to adaptation and/or assistive technology and access to community support via early help initiatives to support people home sustainably.
You will have at least 2 years’ experience in a relevant area which may include; housing, social/community care or adaptation services, with an understanding of the range of diverse needs and abilities of vulnerable people. You will need a good working knowledge of welfare benefits, local authority grants, social care services and the eligibility criteria for all these services. With excellent organisational skills you will be able to effectively manage a busy and varied workload whilst maintaining high standards and excellent customer service. You must have a full driving licence and access to a vehicle to travel around the Borough.
This appointment will be made subject to a satisfactory enhanced criminal record check through the Disclosure and Barring Service.
Closing date: 20 March 2025.
To apply, click the 'apply' button.
District Direct Officer employer: Kings Lynn & West Borough Council
Contact Detail:
Kings Lynn & West Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land District Direct Officer
✨Tip Number 1
Familiarize yourself with the specific housing-related challenges faced by patients in a hospital setting. Understanding these issues will help you demonstrate your ability to support vulnerable individuals effectively during the interview.
✨Tip Number 2
Network with professionals in the housing and social care sectors. Building connections can provide you with insights into best practices and may even lead to referrals or recommendations that could strengthen your application.
✨Tip Number 3
Prepare to discuss your experience with welfare benefits and local authority grants in detail. Be ready to share specific examples of how you've navigated these systems to assist vulnerable populations in the past.
✨Tip Number 4
Highlight your organizational skills by preparing a plan for managing a busy workload. During the interview, you can present this plan to showcase your ability to maintain high standards while juggling multiple responsibilities.
We think you need these skills to ace District Direct Officer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a District Direct Officer. Highlight your experience in housing, social/community care, or adaptation services in your application.
Tailor Your CV: Customize your CV to reflect your relevant experience and skills. Emphasize your knowledge of welfare benefits, local authority grants, and social care services, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are the perfect fit for this position. Discuss your organizational skills and ability to manage a busy workload while providing excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is accurate and complete.
How to prepare for a job interview at Kings Lynn & West Borough Council
✨Understand the Role
Make sure you have a clear understanding of the District Direct Officer role. Familiarize yourself with the responsibilities, especially around supporting patients and overcoming housing-related barriers. This will help you articulate how your experience aligns with the job.
✨Showcase Relevant Experience
Prepare to discuss your past experiences in housing, social/community care, or adaptation services. Highlight specific examples where you've successfully managed cases involving vulnerable individuals, as this will demonstrate your capability to handle similar situations in this role.
✨Knowledge of Local Services
Brush up on your knowledge of local authority grants, welfare benefits, and social care services. Being able to discuss these topics confidently will show that you are well-prepared and understand the resources available to assist patients.
✨Demonstrate Organizational Skills
Since the role requires managing a busy workload, be ready to share examples of how you've effectively organized tasks in previous positions. Discuss any tools or methods you use to prioritize and maintain high standards in your work.
