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- Tasks: Lead a dynamic team in managing spare parts sales and customer support.
- Company: Join a global leader in high-value capital equipment manufacturing.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a fast-paced team that values results and customer satisfaction.
- Qualifications: Strong customer service skills and proficiency in IT are essential.
- Other info: Experience in a similar role is a plus, but a can-do attitude is key.
The predicted salary is between 36000 - 60000 £ per year.
Senior Internal Sales Administrator (Engineering Spares)
Internal Sales Administrator required for my client, a global leader in the design and manufacture of high value capital equipment for a range of sectors.
In this role you will be responsible for supervising a high performing team within a busy engineering spare parts and aftersales environment.
Key responsibilities of the Internal Sales Administrator :
- Handle spare parts sales enquiries and orders.
- Process and track customer orders to ensure on time delivery.
- Analyse sales data by product type, customer etc.
- Assisting area sales managers to obtain orders.
- Respond to customer requests for product information.
- Prepare and issue internal contract documentation.
- Provide after-sales and customer support.
- Coaching and mentoring other members of the team.
Qualifications/Experience of the Internal Sales Administrator:
- Strong customer service skills.
- Proficient IT skills.
- Team orientated.
- A technical background or previous experience of working in a similar role would be advantageous.
- Highly self-sufficiency and well organised.
- Results orientated under pressure.
- Strong communication skills both written and verbal, with a good telephone manner.
- Ability to adhere to procedures.
- Good attention to detail.
- Strong interpersonal skills.
- Can-do attitude.
- Can work autonomously but equally as effective as part of the team.
Senior Sales Administrator employer: Adele Carr Recruitment
Contact Detail:
Adele Carr Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Administrator
✨Tip Number 1
Familiarize yourself with the engineering spare parts industry. Understanding the products and services offered will help you engage more effectively during interviews and demonstrate your knowledge.
✨Tip Number 2
Highlight your customer service experience in conversations. Since strong customer service skills are crucial for this role, be ready to share specific examples of how you've successfully handled customer inquiries or resolved issues.
✨Tip Number 3
Prepare to discuss your experience with sales data analysis. Being able to analyze sales data is a key responsibility, so think of instances where you've used data to drive decisions or improve processes.
✨Tip Number 4
Showcase your teamwork and mentoring abilities. Since coaching and mentoring are part of the job, be prepared to talk about how you've supported colleagues in the past and contributed to a positive team environment.
We think you need these skills to ace Senior Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration, particularly in engineering or technical environments. Emphasize your customer service skills and any supervisory roles you've held.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle spare parts sales enquiries and your proficiency in IT and data analysis.
Showcase Your Teamwork Skills: Since the role involves coaching and mentoring, provide examples of how you've successfully worked in a team and supported colleagues in previous positions. Highlight your ability to work autonomously as well.
Highlight Attention to Detail: Given the importance of accuracy in processing orders and preparing documentation, include examples that showcase your attention to detail and organizational skills in your application.
How to prepare for a job interview at Adele Carr Recruitment
✨Showcase Your Customer Service Skills
Since the role emphasizes strong customer service skills, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to maintain a positive attitude even under pressure.
✨Demonstrate Technical Knowledge
Having a technical background is advantageous for this position. Brush up on relevant engineering concepts and be ready to discuss how your previous experience aligns with the technical aspects of the role.
✨Emphasize Teamwork and Leadership
As you'll be supervising a team, it's important to convey your experience in coaching and mentoring others. Share instances where you've led a team to success or helped colleagues improve their performance.
✨Prepare for Data Analysis Questions
The job involves analyzing sales data, so be ready to discuss your experience with data analysis tools or methods. You might be asked to interpret data trends or provide insights based on hypothetical scenarios.
