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- Tasks: Lead a crisis intervention service and support individuals in psychiatric or psychosocial crises.
- Company: Join Norfolk and Waveney Mind, a supportive environment for mental health recovery since 2020.
- Benefits: Enjoy a company pension, cycle to work scheme, employee discounts, and on-site parking.
- Why this job: Make a meaningful impact in mental health while working in a compassionate team culture.
- Qualifications: Transferable skills in active listening, communication, and crisis management are essential.
- Other info: On-call duty with additional pay; flexible hours available.
The predicted salary is between 26300 - 27800 £ per year.
*REF: NWM/428*
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
*Hours: *Full-time 37.5 hours per week, Monday to Friday.
Part-time hours 30 hours per week and job share options will be considered. (Specific work schedule to be discussed during the interview).
* Starting Salary:* £26,292 per annum, rising to £27,835 after 6-month probation. (salary pro rata for part time hours)
*Location*: Holly Tree House, Bawburgh Lane, Norwich
*A driver’s license and access to a vehicle essential for this role.
*Looking for a Career Change? *
At Holly Tree House, we create a warm, “home from home” environment for both guests and staff. Since opening in August 2020, our four-bedded short-term recovery house has partnered with the Central Crisis Resolution and Home Treatment team to provide a safe space for individuals experiencing a mental health crisis, offering up to five nights of support without the need for formal hospital admission.
As Team Leader, you will lead a 24-hour crisis intervention service supporting individuals in psychiatric or psychosocial crisis who don’t require hospital admission. You’ll guide the Short Stay Recovery House team in delivering short-term, intensive interventions to help reduce the impact of crises. Additionally, you will assist the Service Manager in assessing referrals from the Crisis Resolution and Home Treatment Team (CRHT) within agreed timeframes.
If you have transferable skills that include: Active Listening, Clear & Compassionate Communication, Conflict Resolution, Team Building, Decision-Making, Empathy, Creative Solutions, Prioritisation, Understanding Diversity, Patient-Centered Care, Crisis Management. *We want to hear from you!*
Here at Norfolk and Waveney Mind we believe in the power of diverse skills and experiences. If you’ve developed these skills in a previous role and are looking for a meaningful career change, this could be the perfect opportunity for you to join our team and make a lasting impact in the mental health sector.
* On-Call Duty:*
This role involves participation in an on-call duty rota, which operates on a rolling 6-week schedule. During your on-call week, you’ll primarily be available to process referrals and monitor inboxes in the evenings and weekends outside of working hours. The manager will handle actions the following day for weekday referrals. You’ll also be available to provide support to staff for incidents, but only in emergencies will you be required to attend the house in person. The frequency of on-call duties may vary depending on team availability.
*On-Call Availability*: For times when you’re on call but not actively working, you’ll receive a fixed-rate payment of £18.75 on weekdays and £31.24 on weekends.
*Active Work or Shift Cover:* If you’re called upon to attend an SSRH or cover a shift, you’ll be paid at your standard hourly rate for the time spent actively working.
Should you wish to have an informal chat about the role before applying, please contact Kat – Service Manager –
* Interview date to be confirmed*
#IND1
Job Types: Full-time, Part-time, Permanent
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* On-site parking
Schedule:
* Monday to Friday
* Weekend availability
Work Location: In person
Reference ID: NWM/428
Mental Health Team Leader employer: Norfolk and Waveney Mind
Contact Detail:
Norfolk and Waveney Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Team Leader
✨Tip Number 1
Familiarize yourself with the specific duties of a Mental Health Team Leader. Understanding the nuances of crisis intervention and patient-centered care will help you articulate your relevant experience during the interview.
✨Tip Number 2
Highlight your transferable skills such as active listening and conflict resolution in conversations with current or former colleagues. This can provide you with real-life examples to share during your interview.
✨Tip Number 3
Consider reaching out to Kat, the Service Manager, for an informal chat about the role. This not only shows your interest but also gives you insights that can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your availability for on-call duties. Understanding how you can manage this aspect of the role will demonstrate your commitment and readiness to take on the responsibilities.
We think you need these skills to ace Mental Health Team Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Mental Health Team Leader position. Understand the key responsibilities, required skills, and the work environment at Holly Tree House.
Highlight Relevant Experience: In your application, emphasize any previous experience that showcases your transferable skills such as active listening, crisis management, and team building. Use specific examples to demonstrate how you've successfully applied these skills in past roles.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for mental health and your desire to make a meaningful impact. Address how your background aligns with the values of Norfolk and Waveney Mind and why you are excited about this opportunity.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a leadership role.
How to prepare for a job interview at Norfolk and Waveney Mind
✨Showcase Your Active Listening Skills
As a Mental Health Team Leader, active listening is crucial. During the interview, demonstrate your ability to listen attentively and respond thoughtfully to questions. This will show that you value communication and understand the importance of empathy in mental health care.
✨Highlight Your Crisis Management Experience
Be prepared to discuss specific examples from your past roles where you successfully managed crises. This could include situations where you resolved conflicts or provided support during challenging times. Tailoring your experiences to align with the responsibilities of the role will make a strong impression.
✨Discuss Team Building Strategies
As a leader, your ability to build and motivate a team is essential. Share your strategies for fostering teamwork and collaboration among staff. Highlight any previous experiences where you led a team through challenges, emphasizing your decision-making and prioritization skills.
✨Prepare Questions About the Role
Engage with the interviewers by preparing thoughtful questions about the position and the organization. Inquire about the on-call duty schedule, team dynamics, and how success is measured in this role. This shows your genuine interest and helps you assess if the position aligns with your career goals.
