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For Companies At a Glance
- Tasks: Drive sales through customer retention and upselling while collaborating with your team.
- Company: Join a leading organization in the Technology & Telecoms industry, known for innovation.
- Benefits: Enjoy free on-site parking, competitive pay, and weekly payments.
- Why this job: Be part of a diverse team that values customer satisfaction and personal growth.
- Qualifications: Strong telesales background and excellent communication skills are a must.
- Other info: Potential for permanent position after initial employment.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
A fantastic opportunity has arisen for a Telesales Agent in the thriving Technology & Telecoms industry based in Manchester. The successful candidate will be a proactive individual with a passion for sales and customer satisfaction.\\n\\nClient Details\\n\\nOur client is a renowned large organisation in the Technology & Telecoms industry. Known for their commitment to innovation, they are headquartered in Manchester and have a diverse and inclusive team of professionals committed to driving the company's success.\\n\\nDescription\\n\\nAchieve sales targets through customer retention & upselling.\\nLiaising with internal team to help assist the customer.\\nEffectively fact find from the customer to better understand their concern.\\nMaintain a deep understanding of the products & services on offer to the customer.\\nCollaborate with other areas of the business to contribute to the overall goals of the sales team.Profile\\n\\nA successful Telesales Agent should have:\\n\\nA strong background in telesales is essential\\nExcellent communication and interpersonal skills\\nThe ability to work well in a team environment\\nStrong problem-solving skills and the ability to think on their feet\\nExcellent knowledge of sales techniques and customer service practices\\nA strong work ethic and a passion for salesJob Offer\\n\\nFree on-site parking\\nCompetitive hourly rate & weekly pay\\nOpportunity to be made perm
Telesales Agent employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Agent
✨Tip Number 1
Familiarize yourself with the latest trends in the Technology & Telecoms industry. This knowledge will not only help you understand the products and services better but also impress your potential employer during the interview.
✨Tip Number 2
Practice your communication skills by engaging in mock calls or role-playing scenarios. This will prepare you for the fast-paced environment of telesales and demonstrate your readiness to handle customer interactions effectively.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've successfully resolved customer issues in the past. This will highlight your capability to think on your feet, which is crucial for a Telesales Agent.
✨Tip Number 4
Network with current or former employees in the company to gain insights into their sales techniques and customer service practices. This insider knowledge can give you an edge during the interview process.
We think you need these skills to ace Telesales Agent
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Telesales Agent position. Highlight key responsibilities and required skills, such as sales techniques and customer service practices, to tailor your application.
Tailor Your CV: Customize your CV to emphasize your relevant experience in telesales. Include specific achievements, such as sales targets met or exceeded, and any customer satisfaction metrics that demonstrate your effectiveness.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer satisfaction. Mention how your background aligns with the company's commitment to innovation and teamwork, and express your enthusiasm for contributing to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at Michael Page
✨Show Your Passion for Sales
Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've successfully met sales targets in the past and what drives your passion for customer satisfaction.
✨Demonstrate Communication Skills
Since excellent communication is key for a Telesales Agent, practice articulating your thoughts clearly. Be prepared to engage in role-play scenarios where you might need to handle customer objections or inquiries.
✨Know the Products Inside Out
Research the company's products and services thoroughly before the interview. Being able to discuss them confidently will show that you're proactive and genuinely interested in helping customers.
✨Highlight Team Collaboration
Emphasize your ability to work well in a team environment. Share experiences where you collaborated with colleagues to achieve a common goal, as this aligns with the company's focus on teamwork.
