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- Tasks: Lead partner operations and enablement strategies to boost performance and operational excellence.
- Company: Join Moody's, a leader in creating inclusive environments and turning risks into opportunities.
- Benefits: Enjoy a collaborative culture with opportunities for growth and innovation.
- Why this job: Make a real impact by enhancing partner success and driving mutual growth in a dynamic environment.
- Qualifications: 10+ years in partner management; strong leadership and analytical skills required.
- Other info: Ideal for those passionate about financial services and tech, looking to lead in a global setting.
The predicted salary is between 42000 - 84000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
At Moody’s, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are – with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.
Job Summary : The Director of Partner Operations and Enablement will play a pivotal role in developing and executing strategies to optimize our global partner ecosystem. This role focuses on enhancing partner performance, driving operational excellence, and ensuring partners have the necessary tools and knowledge to succeed. The ideal candidate will have a strong background in partner management, operations, and enablement within financial services or tech space.
Key Responsibilities :
- Strategic Planning : Develop and implement a comprehensive partner operations and enablement strategy aligned with the company’s global objectives.
- Operational Excellence : Oversee the operational aspects of the partner program, including onboarding, training, and performance management.
- Technology Selection & Implementation : Lead the team through a Partner Relationship Management System selection and implementation process working closely with all relevant stakeholders and Business Systems.
- Enablement Programs : Work with the Enablement Team to design and deliver enablement programs that provide partners with the knowledge, skills, and resources needed to effectively sell and support our solutions.
- Cross-Functional Collaboration : Work closely with sales, marketing, product, and customer success teams to ensure a seamless partner experience and drive mutual growth.
- Market Insights : Stay informed about industry trends, competitive landscape, and emerging technologies to inform partner strategies and initiatives.
- Continuous Improvement : Identify opportunities for process improvements and implement best practices to enhance partner operations and enablement.
- Program Development : Build, extend, and enhance the Partner Enablement program, ensuring first-year partners engage in onboarding activities within the established timeline.
- Content Management : Facilitate program design reviews and manage the roadmap for partner community content curation, communications, delivery processes, program growth, and scaling.
- Stakeholder Engagement : Network with key internal and external stakeholders and monitor industry trends to manage enablement strategy and ongoing program vision.
- Metrics and Reporting : Develop and deliver metrics and reports that show progress against business targets and KPIs, such as partner practice growth and Customer NPS objectives.
- Team Management : Oversee and manage the Partner Enablement team, ensuring alignment with the partner experience strategy and initiatives.
- Partner Engagement : Develop and implement programs to enhance partner engagement and loyalty, monitor and analyze partner feedback, and identify areas for improvement.
- Training and Development : Ensure the training catalog supports the partner journey and accelerates partners’ path to revenue.
Qualifications :
- Education : Bachelor’s degree in Business, Marketing, or a related field; MBA or equivalent advanced degree preferred.
- Experience : 10+ years of experience in partner management, operations, and enablement within the financial services software industry or tech space.
- Leadership : Proven track record of leading and developing high-performing teams in a global, matrixed environment.
- Analytical Skills : Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Technical Acumen : Familiarity with financial services software solutions and the ability to understand and articulate technical concepts. Expertise in Salesforce and Google Workspace preferred but not required.
- Adaptability : Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Program/Project Management : Experience in program management, partner programs, enablement, and global program and project delivery for large enterprise technology companies.
- Collaboration : Demonstrated ability to collaborate across organizations and cross-functional teams to drive successful outcomes.
- Organizational Skills : Exceptional organizational skills, attention to detail, and time-management.
- Change Management & Strategic Thinking : Experience with change management and driving process improvement initiatives; Strong strategic and critical thinking.
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Let's begin! Director of Partner Operations and Enablement (7000) employer: Moody's Investors Service
Contact Detail:
Moody's Investors Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Let's begin! Director of Partner Operations and Enablement (7000)
✨Tip Number 1
Familiarize yourself with the latest trends in partner management and enablement within the financial services and tech sectors. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals who are currently working in partner operations or enablement roles. They can provide valuable insights into the challenges and expectations of the position, which can help you tailor your approach when applying.
✨Tip Number 3
Showcase your leadership experience by preparing examples of how you've successfully managed teams and driven operational excellence in previous roles. Highlighting these experiences will demonstrate your capability to lead the Partner Enablement team effectively.
✨Tip Number 4
Be prepared to discuss specific metrics and KPIs you've used to measure success in partner programs. This data-driven approach is crucial for the Director of Partner Operations and Enablement role, and it will show that you are results-oriented.
We think you need these skills to ace Let's begin! Director of Partner Operations and Enablement (7000)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Director of Partner Operations and Enablement position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in partner management, operations, and enablement. Use specific examples that demonstrate your leadership skills and ability to drive operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your understanding of Moody's mission and values. Emphasize your strategic planning abilities and how you can contribute to enhancing partner performance.
Showcase Analytical Skills: In your application, provide examples of how you've used analytical skills to solve problems or improve processes in previous roles. This will demonstrate your data-driven approach to decision-making, which is crucial for this position.
How to prepare for a job interview at Moody's Investors Service
✨Showcase Your Strategic Thinking
Prepare to discuss your experience in developing and implementing partner operations strategies. Highlight specific examples where your strategic planning led to measurable improvements in partner performance.
✨Demonstrate Operational Excellence
Be ready to talk about your previous roles in overseeing partner programs, especially in onboarding and training. Share how you ensured operational excellence and what metrics you used to measure success.
✨Highlight Cross-Functional Collaboration
Discuss your experience working with sales, marketing, and product teams. Provide examples of how you facilitated collaboration to enhance the partner experience and drive growth.
✨Emphasize Continuous Improvement Mindset
Prepare to share instances where you identified process improvements within partner operations. Discuss how you implemented best practices and the impact they had on partner engagement and loyalty.
