Head of KYC Support to Front

Types of Jobs – Compliance / Financial Security Job title Head of KYC Support to Front Contract type Permanent Contract Job summary The role is within the UK Financing and Client Services department. As the manager of the KYC Support to Front (KYC S2F), your role will be to ensure the optimal functioning of the KYC Corporate activity (i.e. creation, add-booking, modification, and periodic reviews). The role also requires interacting on a daily basis with UK business lines such as Coverage, DOD, ITB, and ERA and to lead and supervise the team as well as to contribute to the development of the service. Core Mission of the team is: ‘To deliver an excellent Client Onboarding & KYC Periodic reviews, through a combination of outstanding execution capability and deep technical knowledge.” Activity management: Know and implement the priorities defined by the Filière Tiers (GCO/CLD), Client lifecycle & data management team & FCS HO. Define operational priorities, set objectives and deadlines for the team and organize the work accordingly. Assist WRMs in their mission of creation, modification, and periodic review of the KYCs under their responsibility. Ensure, by delegation from the WRMs, the collection of the necessary information from clients, and ensure the completeness (in terms of content and form) of the KYC Corporate files in liaison with the GRM teams. Ensure the proper completion of tasks (quality and deadline) and the achievement of objectives via KPIs. Support the WRMs in executing remediation of third-party compliance data. Provide support and technical expertise to the team. Ensure the continuity of services by anticipating the necessary resource requirements. Ensure the adequacy between the volume of tasks to be accomplished and the resources allocated. Reporting to hierarchy, reporting alerts/blocking points. Communicate on changes in processes/procedures and ensure proper application. Be the escalation point with clients and globally monitor client relations. Act as a key stakeholder in the KYC data governance & London KYC Committee. Lead/Support any required initiative or Project. Team Management: Participate in the selection process of new recruits in charge of assisting the WRMs. Establish positive and constructive relationships with team members and other departments. Encourage team spirit, motivate employees, and support them in the event of difficulty. Train employees and develop their skills. Define the objectives of each employee and evaluate their results. Involve the team in reflections and decisions. Provide reporting to KYC S2F Head Office in Paris. Participate in KYC S2F monthly meetings. Supplementary Information Our commitment to you: Join our team at Crédit Agricole CIB, the corporate and investment banking arm of the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2023). We offer more than just a job. You will be part of a dynamic and collaborative work environment where CSR is embraced in our day-to-day business operation, innovation is encouraged, and diversity is celebrated. Crédit Agricole CIB, the first French bank to have committed to the Equator Principles, is a pioneer and global leader in sustainable finance. Our commitment to sustainability and corporate responsibility means that your work will have a positive impact on our communities and the environment. With a people-centric culture where everyone is valued, and opportunities for personal and professional growth, Crédit Agricole CIB is not just a place to work – it is where you make an impact. Our hiring process is open to all and should you have any particular needs or you may require adjustments, please let us know. Geographical area Europe, United Kingdom City London Minimum Qualifications Bachelor Degree / BSc Degree or equivalent: Bachelor degree within relevant discipline. Experience Expertise with the KYC regulatory, compliance, and legal requirements. Very good financial knowledge (industry and products). Very good knowledge of Money Laundering Regulation and JMLSG Guidance. Required skills Excellent analytical skills. Good interpersonal skills. Ability to communicate clearly and easily, including in writing. Rigorous / attention to detail. Quality & efficiency oriented. Ability to work under pressure and to demanding time schedules. Strong organizational skills with excellent attention to detail. Technical skills required Proficient in Excel, PowerPoint, and Access. Good knowledge of AML, MiFid, FACTA & AEOI regulations. Languages General information Entity About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB): Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022). 8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East, and North Africa, support the Bank’s clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking, and international trade. The Bank is a pioneer in the area of climate finance and is currently a market leader in this segment with a complete offer for all its clients. For more information, please visit www.ca-cib.com . Twitter: https://twitter.com/ca_cib . LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/ . By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities. #J-18808-Ljbffr