At a Glance
- Tasks: Coordinate patient discharges and referrals, ensuring timely support and communication.
- Company: Join the Intermediate Care Team at NHFT, dedicated to patient care and community support.
- Benefits: Work in a collaborative environment with flexible weekend shifts and opportunities for professional growth.
- Why this job: Make a real impact on patient lives while working in a supportive team culture.
- Qualifications: Strong communication skills and a passion for patient care are essential.
- Other info: Position requires some weekend work on a rota basis.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a two discharge coordinators to complement our existing ICT North and West teams. We are looking for individuals who will be able to provide continuous coordinated support to the safe and timely discharge of patients from the caseload, working collaboratively within the Intermediate Care Team (ICT).The post holder will co-ordinate timely patient referrals to relevant community services and liaise directly both with patients and their relatives as required about discharge arrangements. The post holder will also need to liaise with other key stakeholder’s integral to the discharge process. The post holder will work with colleagues to support discharges over a 7-day period to meet the needs of the patient. This will require some weekend working on a Rota basis over 7 days a week period., Attending Team MDT meetings, with prior preparation to discuss complex cases and longest days on the caseload with senior team.
Completing discharge notifications for onward referrals to other discharge services
Completing all referrals to other services such as community nursing, adult social care, therapy, equipment and voluntary services.
The post holder will be expected to communicate with patients who may have communication difficulties, families and other colleagues.
Liaise with patients and give advice where appropriate regarding their care
Post holder will ensure all patients documentation and pathway is documented electronically and that protocols are followed for data collection purposes.
The post holder is required to input all discharge and admission data to support KPI and monitoring.
The post holder will be involved in the induction of new colleagues and provide support and guidance as necessary.
Support complex discharge home assessments if required
Proactive management for patients with no reason to remain on the caseload for more than fourteen days.
Proactive Management/allocation of the routine band 5 nursing visits to ensure flow through the caseload
Review the package of care waiting list to identify delays and to ensure patients are being discharge in a timely manner to appropriate services.
Lotus House
Northampton
NN1 3EB, https://www.nhft.nhs.uk/ (Opens in a new tab), charlotte.boustred@nhft.nhs.uk
07564501542
Discharge Co-ordinator employer: Northamptonshire Healthcare Foundation Trust
Contact Detail:
Northamptonshire Healthcare Foundation Trust Recruiting Team
+447564501542
charlotte.boustred@nhft.nhs.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Discharge Co-ordinator
✨Tip Number 1
Familiarize yourself with the Intermediate Care Team (ICT) model and its processes. Understanding how the team operates will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Network with current or former discharge coordinators or ICT members. They can provide valuable insights into the role and the challenges faced, which can help you prepare for potential interview questions.
✨Tip Number 3
Highlight any experience you have in patient communication, especially with those who have difficulties. This is crucial for the role, and showcasing your skills in this area can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your approach to managing complex cases and ensuring timely discharges. Think of specific examples from your past experiences that demonstrate your problem-solving skills and ability to work under pressure.
We think you need these skills to ace Discharge Co-ordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Discharge Co-ordinator position. Understand the key responsibilities, such as coordinating patient referrals and liaising with stakeholders, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in healthcare settings, particularly roles that involved patient discharge processes or coordination. Use specific examples to demonstrate your skills in communication and teamwork.
Showcase Your Skills: Clearly outline your skills that are relevant to the role, such as your ability to manage complex cases, work collaboratively within a team, and handle documentation electronically. Mention any experience you have with data collection and KPI monitoring.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the organization. Mention why you are specifically interested in working with the Intermediate Care Team and how you can contribute to their goals.
How to prepare for a job interview at Northamptonshire Healthcare Foundation Trust
✨Understand the Role
Make sure you have a clear understanding of the discharge coordinator's responsibilities. Familiarize yourself with the Intermediate Care Team's structure and how your role fits into the patient discharge process.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios related to patient discharges. Think about past experiences where you successfully coordinated care or resolved issues, and be ready to discuss these in detail.
✨Show Your Communication Skills
Since the role involves liaising with patients, families, and other stakeholders, demonstrate your communication skills during the interview. Be prepared to discuss how you would handle difficult conversations or communicate with patients who have difficulties.
✨Highlight Team Collaboration
Emphasize your ability to work collaboratively within a team. Share examples of how you've worked with colleagues in the past to achieve common goals, especially in a healthcare setting.