Customer Development Executive Stoke -On-Trent (Crewe)
Customer Development Executive Stoke -On-Trent (Crewe)

Customer Development Executive Stoke -On-Trent (Crewe)

Cheshire Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and grow Unilever Ice Cream accounts while prospecting for new high-profile customers.
  • Company: Join Unilever, a global leader in consumer goods, known for innovation and sustainability.
  • Benefits: Enjoy a competitive salary, company car, tablet, phone, and 30 days holiday.
  • Why this job: Be part of a dynamic team, drive growth, and build lasting customer relationships with an entrepreneurial spirit.
  • Qualifications: Experience in sales, strong communication skills, and a customer-focused attitude are essential.
  • Other info: This role covers Birmingham, Coventry, Wolverhampton, Stafford & Telford; apply by March 12, 2025.

The predicted salary is between 36000 - 60000 £ per year.

Purpose of the role:

You will develop & grow the Unilever Ice Cream range in the Out of Home channel with existing customers and high value prospective customers.

As the Customer Development Executive your role's primary focus is to territory manage a cluster of circa 250-300 independent leisure accounts, whilst prospecting for new high-profile accounts.

Define “where to play and “How to Win” to unlock sustainable & profitable growth using data driven decision making.

You will also own and shape your territory strategy, supported by your regional business development manager to deliver Territory & Sales Growth Targets.

You will lead and own the relationship with your local wholesaler representatives and may be asked to manage a small number of regional wholesalers.

Responsibilities of the role:

  • Work with relevant departments and teams to build improved business plans and share best practice.
  • Work closely with the RTM counterparts to deliver on common objectives in account.
  • Ensure all data is captured accurately and in full via salesforce tool.
  • Own and execute and deliver all KPIs set throughout the year.
  • High level of planning to ensure coverage is achieved monthly.
  • Prospecting high profile new customers within the territory.
  • Build strong and sustainable customer relationships.
  • Approaching everything with an entrepreneurial mindset.
  • Develop and deliver the execution plan, working closely with the customers and channel marketing team.
  • Ensure all JBPs agreed, and documents signed by customer, scanned, and stored in central location as per company process.
  • Leading contractual customer negotiations, working within Legal & Finance Framework set by your regional business development manager.
  • All Administrative tasks are completed in full and in a timely manner.

Skills & Experience required:

  • Significant working experience in a sales environment and track record of growing and developing territory/accounts.
  • Development of Joint Business Plans proposals from customer through to manager sign-off.
  • Development of new and existing customer relationships.
  • Ability to work both independently and as a team member
  • Good communication and 'people skills'.
  • A demonstrable customer focused attitude.
  • Resilience and tenacity.
  • Strong IT skills, particularly in MS Office suite, but also able to demonstrate an ability to understand and utilise other sales systems.

What's in it for you?

  • Competitive Salary
  • Company Car
  • Fuel Card
  • Tablet
  • Phone
  • Incentive Scheme
  • Pension
  • Life Assurance
  • 30 days holiday
  • Healthshield Care Plan

This vacancy is covering the following Geographical Areas : Birmingham, Coventry, Wolverhampton, Stafford & Telford.

Closing Date is 12th March 2025

Customer Development Executive Stoke -On-Trent (Crewe) employer: Dee Set

At Unilever, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters growth and innovation. As a Customer Development Executive in Stoke-On-Trent, you'll enjoy competitive benefits including a company car, generous holiday allowance, and a robust incentive scheme, all while working in a supportive environment that encourages entrepreneurial thinking and collaboration. With ample opportunities for professional development and a focus on building strong customer relationships, you'll find meaningful and rewarding employment that drives both personal and company success.
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Contact Detail:

Dee Set Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Development Executive Stoke -On-Trent (Crewe)

Tip Number 1

Familiarize yourself with the Unilever Ice Cream range and its positioning in the Out of Home channel. Understanding the product offerings will help you articulate how you can drive growth and develop relationships with independent leisure accounts.

Tip Number 2

Network with professionals in the sales and customer development field, especially those who have experience with territory management. This can provide you with insights into best practices and strategies that have worked for others in similar roles.

Tip Number 3

Brush up on your data analysis skills, particularly in using sales tools like Salesforce. Being able to demonstrate your ability to make data-driven decisions will be crucial in showcasing your fit for the role.

Tip Number 4

Prepare to discuss your experience in developing Joint Business Plans and managing customer relationships. Be ready to share specific examples of how you've successfully grown accounts in the past, as this will highlight your relevant experience.

We think you need these skills to ace Customer Development Executive Stoke -On-Trent (Crewe)

Sales Experience
Territory Management
Customer Relationship Management
Data-Driven Decision Making
Joint Business Planning
Negotiation Skills
Communication Skills
Entrepreneurial Mindset
Planning and Organization
Resilience
Tenacity
Team Collaboration
MS Office Proficiency
Salesforce Utilization
Administrative Skills

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities and expectations of the Customer Development Executive position. Tailor your application to highlight your relevant experience in sales, territory management, and customer relationship building.

Highlight Relevant Experience: In your CV and cover letter, emphasize your significant working experience in a sales environment. Provide specific examples of how you've successfully grown and developed territories or accounts in the past.

Showcase Your Skills: Demonstrate your strong communication and people skills in your application. Mention any experience you have with developing Joint Business Plans and how you approach customer negotiations.

Tailor Your Application: Customize your cover letter to reflect your entrepreneurial mindset and resilience. Discuss how you plan to use data-driven decision-making to achieve sales growth targets and build sustainable customer relationships.

How to prepare for a job interview at Dee Set

Understand the Role and Responsibilities

Make sure you have a clear understanding of the Customer Development Executive role. Familiarize yourself with the responsibilities, such as territory management and building customer relationships, so you can discuss how your experience aligns with these tasks.

Showcase Your Sales Experience

Prepare to discuss your significant working experience in sales. Highlight specific examples where you've successfully grown and developed territories or accounts, as this will demonstrate your capability to meet the job's requirements.

Demonstrate Data-Driven Decision Making

Since the role emphasizes data-driven decision making, be ready to talk about how you've used data in past roles to inform your strategies and decisions. This could include examples of how you've analyzed sales data to drive growth.

Prepare for Customer Relationship Scenarios

Think of scenarios where you've built strong customer relationships or negotiated contracts. Be prepared to share these experiences, as they will illustrate your ability to manage relationships effectively and work within the legal and finance frameworks.

Customer Development Executive Stoke -On-Trent (Crewe)
Dee Set
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  • Customer Development Executive Stoke -On-Trent (Crewe)

    Cheshire
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-03-15

  • D

    Dee Set

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